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Developing Measurement Scale to Measure Service Image for Academic Library Services - Measuring Image as Academic Community Service

박주석 1 Sang-Keun Park 2 Hyun Yang Cho 2

1숙명여자대학교
2경기대학교

Accredited

ABSTRACT

This study utilizes structural equation modeling process to identify contributing factors that have been extracted through the first study of exploring library service and image building related factors. This study, specifically, tests the relationships between endogenous and exogenous variables that are assumed to have inherent relationships when building public library service image. As denoted from the first study, this one uses three dimensions and nine conceptual level constructs and 20 different measurement items for further test. The results of this study is that particular items to measure the image for the users would not have been fitted to the other set of samples. Also, there are differences between the two employee groups in the recognitions of images.

Citation status

* References for papers published after 2023 are currently being built.