@article{ART001968052},
author={Eung-Bong Lee},
title={A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea},
journal={Journal of the Korean Society for Library and Information Science},
issn={1225-598X},
year={2015},
volume={49},
number={1},
pages={89-111},
doi={10.4275/KSLIS.2015.49.1.089}
TY - JOUR
AU - Eung-Bong Lee
TI - A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea
JO - Journal of the Korean Society for Library and Information Science
PY - 2015
VL - 49
IS - 1
PB - 한국문헌정보학회
SP - 89
EP - 111
SN - 1225-598X
AB - The purpose of this study is to review recent academic studies on the service quality evaluation of libraries in Korea and to derive from research trends and several suggestions. This paper compared and analyzed service quality evaluation models in the field of library and information science and management science. This study also conducted comparative analysis of academic journal articles on ‘service quality evaluation models of digital libraries’(2002~2007) and ‘service quality evaluation of libraries’(2009~2014) in Korea.
KW - Library Service;Service Quality;Quality Evaluation;Evaluation Model;Measure Methodology;Comparative Analysis
DO - 10.4275/KSLIS.2015.49.1.089
ER -
Eung-Bong Lee. (2015). A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea. Journal of the Korean Society for Library and Information Science, 49(1), 89-111.
Eung-Bong Lee. 2015, "A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea", Journal of the Korean Society for Library and Information Science, vol.49, no.1 pp.89-111. Available from: doi:10.4275/KSLIS.2015.49.1.089
Eung-Bong Lee "A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea" Journal of the Korean Society for Library and Information Science 49.1 pp.89-111 (2015) : 89.
Eung-Bong Lee. A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea. 2015; 49(1), 89-111. Available from: doi:10.4275/KSLIS.2015.49.1.089
Eung-Bong Lee. "A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea" Journal of the Korean Society for Library and Information Science 49, no.1 (2015) : 89-111.doi: 10.4275/KSLIS.2015.49.1.089
Eung-Bong Lee. A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea. Journal of the Korean Society for Library and Information Science, 49(1), 89-111. doi: 10.4275/KSLIS.2015.49.1.089
Eung-Bong Lee. A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea. Journal of the Korean Society for Library and Information Science. 2015; 49(1) 89-111. doi: 10.4275/KSLIS.2015.49.1.089
Eung-Bong Lee. A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea. 2015; 49(1), 89-111. Available from: doi:10.4275/KSLIS.2015.49.1.089
Eung-Bong Lee. "A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea" Journal of the Korean Society for Library and Information Science 49, no.1 (2015) : 89-111.doi: 10.4275/KSLIS.2015.49.1.089