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A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea

Eung-Bong Lee 1

1충남대학교

Accredited

ABSTRACT

The purpose of this study is to review recent academic studies on the service quality evaluation of libraries in Korea and to derive from research trends and several suggestions. This paper compared and analyzed service quality evaluation models in the field of library and information science and management science. This study also conducted comparative analysis of academic journal articles on ‘service quality evaluation models of digital libraries’(2002~2007) and ‘service quality evaluation of libraries’(2009~2014) in Korea.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.