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A Study on Library Anxiety of Public Library Users

  • Journal of the Korean Society for Library and Information Science
  • 2021, 55(4), pp.23-43
  • DOI : 10.4275/KSLIS.2021.55.4.023
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : October 17, 2021
  • Accepted : November 15, 2021
  • Published : November 30, 2021

Kim, Boil 1

1한남대학교

Excellent Accredited

ABSTRACT

This study analytically examined library anxiety that various users felt when they use public libraries, by measuring it on K-LAS. The findings show that the library anxiety is varied depending on users’ age, gender, academic careers, usage purposes, frequency of use and size of libraries. It suggested the guidance and education about the use of libraries, environmental improvement based on the remodeling of libraries, wearing of nameplates written in big characters for identifying librarians and the education for users’ understanding and the provision of device and equipment manuals according the levels of users’ experiences, as measures for overcoming the library anxiety, enhancing usage satisfaction and activating usage.

Citation status

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