@article{ART002814561},
author={Rosa Chang},
title={A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul},
journal={Journal of the Korean Society for Library and Information Science},
issn={1225-598X},
year={2022},
volume={56},
number={1},
pages={387-404},
doi={10.4275/KSLIS.2022.56.1.387}
TY - JOUR
AU - Rosa Chang
TI - A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul
JO - Journal of the Korean Society for Library and Information Science
PY - 2022
VL - 56
IS - 1
PB - 한국문헌정보학회
SP - 387
EP - 404
SN - 1225-598X
AB - This study statistically verified the service quality factors(book&contents, writer&manpower, service support, facility&environment of the program) that affect the satisfaction of ‘One Library, One Book’ program, and the influence relationship of satisfaction on the intention to use focused on the Jgu Public Library in Seoul. As a result, first, the service quality factors that have a statistically significant positive(+) effect on the satisfaction of the program were found to be the book&content, author&manpower factors of the program. Second, it was shown that the satisfaction of the program had a statistically significant positive(+) effect on the intention to use. The results of this study can be used as useful basic data to improve the quality of the ‘One Library, One Book’ program in public libraries in Korea in the future.
KW - Public Library;One Library One Book;Service Quality;Satisfaction;Intention
DO - 10.4275/KSLIS.2022.56.1.387
ER -
Rosa Chang. (2022). A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul. Journal of the Korean Society for Library and Information Science, 56(1), 387-404.
Rosa Chang. 2022, "A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul", Journal of the Korean Society for Library and Information Science, vol.56, no.1 pp.387-404. Available from: doi:10.4275/KSLIS.2022.56.1.387
Rosa Chang "A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul" Journal of the Korean Society for Library and Information Science 56.1 pp.387-404 (2022) : 387.
Rosa Chang. A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul. 2022; 56(1), 387-404. Available from: doi:10.4275/KSLIS.2022.56.1.387
Rosa Chang. "A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul" Journal of the Korean Society for Library and Information Science 56, no.1 (2022) : 387-404.doi: 10.4275/KSLIS.2022.56.1.387
Rosa Chang. A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul. Journal of the Korean Society for Library and Information Science, 56(1), 387-404. doi: 10.4275/KSLIS.2022.56.1.387
Rosa Chang. A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul. Journal of the Korean Society for Library and Information Science. 2022; 56(1) 387-404. doi: 10.4275/KSLIS.2022.56.1.387
Rosa Chang. A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul. 2022; 56(1), 387-404. Available from: doi:10.4275/KSLIS.2022.56.1.387
Rosa Chang. "A Study on the Influences of the Service Quality of ‘One Library, One Book’ Reading Program in Public Libraries on the Satisfaction and Use Intention: Focused on the Jgu Public Library in Seoul" Journal of the Korean Society for Library and Information Science 56, no.1 (2022) : 387-404.doi: 10.4275/KSLIS.2022.56.1.387