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A Study on the Elderly’s Experience of Using Public Libraries

  • Journal of the Korean Society for Library and Information Science
  • 2024, 58(3), pp.359-380
  • DOI : 10.4275/KSLIS.2024.58.3.359
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : August 5, 2024
  • Accepted : August 23, 2024
  • Published : August 31, 2024

Jong-Ae Kim 1

1경기대학교

Excellent Accredited

ABSTRACT

The purpose of this study is to increase understanding of the library use behavior and preferences of the elderly by exploring positive and negative experience factors in the use of public libraries by the elderly. To this end, the Critical Incident Technique (CIT) was applied and individual in-depth interviews were conducted with elderly people who use public libraries. Analysis of the collected data was conducted by applying the constant comparison method, and 12 categories of positive experience factors and 12 categories of negative experience factors were derived under four areas: data, service-program, environment-facility, and emotion. Based on these results, suggestions were made regarding public library services for the elderly.

Citation status

* References for papers published after 2023 are currently being built.