Rethinking Open Data in E-Government in Korea: An Analysis of the Utilization Gap

Ran Kim (김란)

Rethinking Open Data in E-Government in Korea: An Analysis of the Utilization Gap

Korean Social Science Journal
Abbr : KSSJ
2019, 46(1), pp.57-75
Publisher : Korean Social Science Research Council
Research Area : Social Science > Social Science in general
Received : May 13, 2019
Accepted : May 28, 2019
Published : June 1, 2019

Accredited

ABSTRACT

The utilization of Open Government Data (OGD) is far more than a technical issue. On the one hand, the degree of utilization can be decided by information, system, and service quality. On the other hand, it is critical to the response of suppliers and demanders of OGD. Hence, the question “where does the ‘utilization gap’ come from?” is seemingly simple, yet the systematic evaluation of the utilization gap is a daunting task. This paper attempts to provide a holistic framework for evaluating the utilization gap of OGD in Korea and use it to diagnose the current status of OGD utilization, mainly focusing on the adoption of Open API. According to our analysis, Open API is a promising technique for improving the accessibility and utilization of OGD, but only a limited number of technicians in the supply-side and the demand-side use it for value creation and policymaking. This paper proposes some policy recommendations, especially emphasizing the issue of standardization, training of users, collaborations, and active feedback channels to narrow the utilization gap.

KEYWORDS

Open Government Data.Open API.Utilization gap.Public Policy.e-government

Citation status

* References for papers published after 2023 are currently being built.

[confproc] Albano, C. S. / 2014 / Open government data: Facilitating and motivating factors for coping with potential barriers in the Brazilian context / International Conference on Electronic Government / Springer : 181~193

[journal] Altayar, M. S. / 2018 / Motivations for open data adoption: An institutional theory perspective / Government Information Quarterly 35(4) : 633~643

[journal] Ballivian, A. / 2015 / Public-private partnerships for data: Issues paper for data revolution consultation / World Bank

[book] Birkland, T. A. / 2015 / introduction to the policy process: Theories, concepts, and models of public policy making / Routledge

[journal] Carter, L. / 2005 / The utilization of e government services: citizen trust, innovation and acceptance factors / Information Systems Journal 15 : 5~25

[journal] Chau, P. Y. / 1996 / An empirical assessment of a modified technology acceptance model / Journal of management information systems 13(2) : 185~204

[confproc] Chutimaskul, W. / 2008 / The quality framework of e-government development / Proceedings of the 2nd international conference on Theory and practice of electronic governance / ACM : 105~109

[web] Comworld / 2014 / Big data / http://www.comworld.co.kr

[journal] Conradie, P. / 2014 / On the barriers for local government releasing open data / Government Information Quarterly 31(S) : 10~17

[journal] Davis, F. / 1989 / Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology / MIS Quarterly 13(3) : 319~340

[confproc] Dawes, S. S. / 2010 / Information strategies for open government: Challenges and prospects for deriving public value from government transparency / International Conference on Electronic Government / Springer : 50~60

[report] Dawes, S. S. / 2008 / Critical issues and practical challenges of IT tools for policy analysis and program evaluation / Center for Technology in Government

[journal] DeLone, W. H. / 1992 / Information systems success: The quest for the dependent variable / Information systems research 3(1) : 60~95

[journal] Delone, W. H. / 2003 / The DeLone and McLean model of information systems success: a ten-year update / Journal of management information systems 19(4) : 9~30

[journal] Doll, W. J. / 1998 / Using Davis's perceived usefulness and ease‐of‐use instruments for decision making: a confirmatory and multigroup invariance analysis / Decision Sciences 29(4) : 839~869

[journal] Francoli, M. / 2011 / Why some governments are ‘less’ open: Sketching out Models of Information Management / JeDEM-eJournal of eDemocracy and Open Government 3(2) : 152~165

[book] Gil-Garcia, J. R. / 2012 / Enacting electronic government success: An integrative study of government-wide websites, organizational capabilities, and institutions (Vol. 31) / Springer Science & Business Media

[journal] Gil-García, J. R. / 2005 / E-government success factors: Mapping practical tools to theoretical foundations / Government information quarterly 22(2) : 187~216

[web] Government of the Republic of Korea, Special Committee for e-Government Republic of Korea / 2003 / Korea’s e-Government: completion of e-Government Framework / http://unpan1.un.org/intradoc/groups/public/documents/APCITY/UNPAN015126.pdf

[journal] Hoffman, A. J. / 2001 / Linking organizational and field-level analyses: The diffusion of corporate environmental practice / Organization & Environment 14(2) : 133~156

[journal] Hossain, M. A. / 2016 / State-of-the-art in open data research: Insights from existing literature and a research agenda / Journal of organizational computing and electronic commerce 26(1-2) : 14~40

[journal] Huijboom, N. / 2011 / Open data: an international comparison of strategies / European journal of ePractice 12(1) : 4~16

[journal] Irani, Z. / 2007 / Electronic transformation of government in the UK: a research agenda / European Journal of Information Systems 16(4) : 327~335

[web] / ITgovernance / https://www.itgovernance.co.uk/iso20000

[journal] Jackson, C. M. / 1997 / Toward an understanding of the behavioral intention to use an information system / Decision sciences 28(2) : 357~389

[book] Jackson, M. C. / 2003 / Systems thinking: Creative holism for managers / Wiley : 378~

[journal] Janssen, M. / 2012 / Benefits, adoption barriers and myths of open data and open government / Information systems management 29(4) : 258~268

[journal] Karahanna, E. / 1999 / The psychological origins of perceived usefulness and ease-ofuse / Information & management 35(4) : 237~250

[book] Khan, G. F. / 2017 / Social media for government: a practical guide to understanding, implementing, and managing social media tools in the public sphere / Springer

[journal] Kim, S. / 2012 / E participation, transparency, and trust in local government / Public Administration Review 72(6) : 819~828

[journal] Kucera, J. / 2014 / Benefits and risks of open government data / Journal of Systems Integration 5(1) : 30~41

[journal] Linders, D. / 2013 / Towards open development: Leveraging open data to improve the planning and coordination of international aid / Government Information Quarterly 30(4) : 426~434

[journal] Madnick, S. E. / 2009 / Overview and framework for data and information quality research / Journal of Data and Information Quality (JDIQ) 1(1) : 2~

[web] Ministry of Government Administration and Home Affairs / 2016 / Best practices in e-government of Korea / http://unpan1.un.org/intradoc/groups/public/documents/UNGC/UNPAN043625.pdf

[book] Ministry of Public Administration and Security / 2012 / The introduction of e-government in Korea / Ministry of Public Administration and Security

[web] Open Data Institute / 2018 / How hard is it to publish good quality open data? / https://theodi.org

[web] / Open Data Protal / https://www.data.go.kr

[journal] Osman, F. A. / 2002 / Public policy making: theories and their implications in developing countries / Asian Affairs 24(3) : 37~52

[journal] Pereira, G. V. / 2017 / Delivering public value through open government data initiatives in a Smart City context / Information Systems Frontiers 19(2) : 213~229

[journal] Ramon Gil-Garcia, J. / 2007 / Collaborative e-Government: impediments and benefits of information-sharing projects in the public sector / European Journal of Information Systems 16(2) : 121~133

[journal] Redman, T. C. / 1998 / The impact of poor data quality on the typical enterprise / Communications of the ACM 41(2) : 79~82

[journal] Safarov, I. / 2019 / Institutional dimensions of open government data implementation: Evidence from the Netherlands, Sweden, and the UK / Public Performance & Management Review 42(2) : 305~328

[journal] Silva, L. / 2002 / Institutional intervention and the expansion of ICTs in Latin America: The case of Chile / Information Technology & People 15(1) : 8~25

[report] United Nations Department of Economic and Social affairs / 2016 / E-Government Survey 2016 / United Nations Department of Economic and Social affairs

[journal] Venkatesh, V. / 2000 / A theoretical extension of the technology acceptance model: Four longitudinal field studies / Management science 46(2) : 186~204

[journal] Venkatesh, V. / 2000 / Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior / MIS quarterly 24 : 115~139

[journal] Verdegem, P. / 2009 / User-centered E-Government in practice: A comprehensive model for measuring user satisfaction / Government information quarterly 26(3) : 487~497

[web] Verhulst, S. / 2015 / Data collaboratives: Exchanging data to improve people’s lives / https://medium.com/@sverhulst/data-collaboratives-exchanging-data-to-improvepeople-s-lives-d0fcfc1bdd9a

[book] Wiener, N. / 1948 / Cybernetics / John Wiley & Sons

[report] World Bank / 2017 / World Bank support for open data : 2012 - 2017 / World Bank Group

[journal] Zuiderwijk, A. / 2014 / Open data policies, their implementation and impact: A framework for comparison / Government Information Quarterly 31(1) : 17~29

KJCKorea
Journal Central

Korean Social Science Journal 2023 KCI Impact Factor : 0.06