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Workplace communication tasks required at non-domestic financial organizations in Korea

  • The Sociolinguistic Journal of Korea
  • Abbr : 사회언어학
  • 2007, 15(1), pp.175-194
  • Publisher : The Sociolinguistic Society Of Korea
  • Research Area : Humanities > Linguistics

Ahn, Hae-won 1 Jihyeon Jeon 1

1이화여자대학교

Accredited

ABSTRACT

The purpose of this study is to explore communicative tasks carried out in global financial organizations in Korea. In particular, we attempt to find out some of the communicative tasks that employees are required to perform in their daily work settings. Interviews were conducted with twenty nine employees at the global financial firms such as Citibank, Goldman Sach, ABN AMBRO, and Credit Sussise. Interviewees were asked about (1) daily communicative tasks they carry out in English and in Korean at work, (2) the difficulty they encounter communicating in English and in Korean for tasks at work, and (3) the perceived needs to improve communication skills for tasks at work. The responses of the interviewees were categorized, coded, and analyzed qualitatively. Based on the findings, several preliminary conclusions are made along with suggestions on communication education for employees in financial sectors.

Citation status

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