A Study on Official Sources and Non-official Sources in Coverage of Natural Disaster Crisis: Focused on Citizen-generated Contents (자연재난 보도에서 공식/비공식 정보원 이용에 관한 연구: 시민제작 콘텐츠 이용정도를 중심으로)

Jae Woong Yoo (유재웅); 조윤경

A Study on Official Sources and Non-official Sources in Coverage of Natural Disaster Crisis: Focused on Citizen-generated Contents

Crisisonomy
Abbr : KRCEM
2012, 8(3), pp.67-84
Publisher : Crisis and Emergency Management: Theory and Praxis
Research Area : Social Science > Public Policy > Public Policy in general

Jae Woong Yoo ¹, 조윤경 ²

¹을지대학교
²광운대학교

Accredited

ABSTRACT

This study explores the use of citizen-generated content in coverage of natural disasters which result in a type of crisis situations. During coverage of the heavy snow in 2010 and heavy rain in 2011 in Seoul, the authors examine the media's use of both official versus non-official sources and the use of technology sources. Using a content analysis of newspapers and the TV news website, results of this study revealed that reporters were more likely to use non-official sources, and less likely to use citizen-generated contents, or non-official technology sources. The citizen-generated contents were more likely to be used in straight news about the damage. These results implicate that crisis managers need to utilize social media to communicate their messages successfully during a crisis.

KEYWORDS

natural disaster crisis, non-official sources, citizen-generated contents

Citation status

* References for papers published after 2023 are currently being built.

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