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A Study on Official Sources and Non-official Sources in Coverage of Natural Disaster Crisis: Focused on Citizen-generated Contents

  • Crisisonomy
  • Abbr : KRCEM
  • 2012, 8(3), pp.67-84
  • Publisher : Crisis and Emergency Management: Theory and Praxis
  • Research Area : Social Science > Public Policy > Public Policy in general

Jae Woong Yoo 1 조윤경 2

1을지대학교
2광운대학교

Accredited

ABSTRACT

This study explores the use of citizen-generated content in coverage of natural disasters which result in a type of crisis situations. During coverage of the heavy snow in 2010 and heavy rain in 2011 in Seoul, the authors examine the media's use of both official versus non-official sources and the use of technology sources. Using a content analysis of newspapers and the TV news website, results of this study revealed that reporters were more likely to use non-official sources, and less likely to use citizen-generated contents, or non-official technology sources. The citizen-generated contents were more likely to be used in straight news about the damage. These results implicate that crisis managers need to utilize social media to communicate their messages successfully during a crisis.

Citation status

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