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Effects of User Characteristics and Media Roles on the Usage and Satisfaction of the Public Alert and Warning System

  • Crisisonomy
  • Abbr : KRCEM
  • 2014, 10(11), pp.55-74
  • Publisher : Crisis and Emergency Management: Theory and Praxis
  • Research Area : Social Science > Public Policy > Public Policy in general

Chun Sub Kwak 1 Donghun Chung 2

1KBS기술연구소
2광운대학교

Accredited

ABSTRACT

Type of disasters has recently become various and thus the public alert and warning system has also become diverse with the media technology development. According to the various changes of situations around disasters, this study was to investigate the status of use and the fitness of disaster information delivery function based on audience survey. The role of media in disaster was divided informative function and alerting function. As a result, Television, computer, and mobile device were the major media in the disaster situation. Television is used the most, but computer gets satisfaction the most. People who have experienced natural disaster ever showd higher disaster media usage and satisfaction, and the generation gap is identified. Younger generation use computer the most, and is satisfied with computer and mobile device as well while older generation use radio and siren the most and is satisfied with television as well. In addition, mobile device was evaluated to be the most suitable for informational function and alert function as roles of media in disaster.

Citation status

* References for papers published after 2022 are currently being built.