Disaster Intelligence - Information to Connect and Empower Governments, NGOs, and Citizens -

Ralph S. Brower; David Merrick; Robert McDaniel

doi:10.14251/crisisonomy.2018.14.3.185

Disaster Intelligence - Information to Connect and Empower Governments, NGOs, and Citizens -

Crisisonomy
Abbr : KRCEM
2018, 14(3), pp.185-200
DOI : 10.14251/crisisonomy.2018.14.3.185
Publisher : Crisis and Emergency Management: Theory and Praxis
Research Area : Social Science > Public Policy > Public Policy in general
Received : October 26, 2017
Accepted : March 21, 2018
Published : March 31, 2018

Ralph S. Brower ¹, David Merrick ¹, Robert McDaniel ²

¹Florida State University
²Florida State

Accredited

ABSTRACT

In this manuscript we present a model of disaster intelligence as an aspirational model for emergency and disaster management in Western contexts. We reinforce this conceptualization with a heuristic for all-hazards disaster communications, in which traditional/local and social media forms of disaster communications are seen as supplements to official disaster communications. It is important, therefore, to enhance our disaster data capabilities by automating the processing of social media disaster data that are not presently being fully exploited. Hilhorst’s (2004) social domains heuristic is proposed as a way to represent the competing interests and understanding of disaster science and management, disaster governance, and local participants and vulnerable populations, respectively. We then present a series of empirical incidents of disaster communication failure that illustrate breakdowns among competing perspectives from the three social domains. In conclusion, we offer recommendations for practice and scholarship to advance disaster communication and disaster intelligence capabilities in both Western and developing contexts.

KEYWORDS

disaster communications, disaster management social domains, social media disaster data

Citation status

* References for papers published after 2023 are currently being built.

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Disaster Intelligence - Information to Connect and Empower Governments, NGOs, and Citizens -

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Crisisonomy 2023 KCI Impact Factor : 0.64

Disaster Intelligence - Information to Connect and Empower Governments, NGOs, and Citizens -

ABSTRACT

KEYWORDS

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* References for papers published after 2023 are currently being built.