@article{ART003317750},
author={SONG SUNG IL},
title={CMF-centered design strategy and technology development for autonomous logistics service robots},
journal={Journal of the Korean Crystal Growth and Crystal Technology},
issn={1225-1429},
year={2026},
volume={36},
number={1},
pages={16-24},
doi={10.6111/JKCGCT.2026.36.1.016}
TY - JOUR
AU - SONG SUNG IL
TI - CMF-centered design strategy and technology development for autonomous logistics service robots
JO - Journal of the Korean Crystal Growth and Crystal Technology
PY - 2026
VL - 36
IS - 1
PB - The Korea Association Of Crystal Growth, Inc.
SP - 16
EP - 24
SN - 1225-1429
AB - This study reconceptualizes CMF (Color, Material, Finish) as a design instrument for autonomous logistics service robots and proposes an integrative design-service strategy suitable for field deployment, developed via a participatory, service-design process based on the Double Diamond framework [4]. Through surveys, in-depth interviews, field observations, and workshops, we identified user requirements and environmental constraints and derived design principles centered on the visual, tactile, and storytelling-related functions of CMF. We designed and prototyped a set of modular robot concepts from a CMF perspective—robot-arm-integrated, cart-type, lift/roller-type, air-purification/disinfection, and fully integrated units— and evaluated them with preliminary users and domain experts to assess qualitative and quantitative effects. Results indicate that a design-driven application of CMF enhances initial user acceptance, improves the intuitiveness of state awareness, reduces user learning time by an average of 40~45 %, and increases users’ perceived psychological collaboration with the robot. The paper concludes by presenting CMF design guidelines that account for coordination with logistics environments, principles for modular design, and practical considerations for implementation and operation.
KW - CMF (Color; Material; Finish); Design strategy; Autonomous logistics service robot; Service design; User experience (UX);Modular platform
DO - 10.6111/JKCGCT.2026.36.1.016
ER -
SONG SUNG IL. (2026). CMF-centered design strategy and technology development for autonomous logistics service robots. Journal of the Korean Crystal Growth and Crystal Technology, 36(1), 16-24.
SONG SUNG IL. 2026, "CMF-centered design strategy and technology development for autonomous logistics service robots", Journal of the Korean Crystal Growth and Crystal Technology, vol.36, no.1 pp.16-24. Available from: doi:10.6111/JKCGCT.2026.36.1.016
SONG SUNG IL "CMF-centered design strategy and technology development for autonomous logistics service robots" Journal of the Korean Crystal Growth and Crystal Technology 36.1 pp.16-24 (2026) : 16.
SONG SUNG IL. CMF-centered design strategy and technology development for autonomous logistics service robots. 2026; 36(1), 16-24. Available from: doi:10.6111/JKCGCT.2026.36.1.016
SONG SUNG IL. "CMF-centered design strategy and technology development for autonomous logistics service robots" Journal of the Korean Crystal Growth and Crystal Technology 36, no.1 (2026) : 16-24.doi: 10.6111/JKCGCT.2026.36.1.016
SONG SUNG IL. CMF-centered design strategy and technology development for autonomous logistics service robots. Journal of the Korean Crystal Growth and Crystal Technology, 36(1), 16-24. doi: 10.6111/JKCGCT.2026.36.1.016
SONG SUNG IL. CMF-centered design strategy and technology development for autonomous logistics service robots. Journal of the Korean Crystal Growth and Crystal Technology. 2026; 36(1) 16-24. doi: 10.6111/JKCGCT.2026.36.1.016
SONG SUNG IL. CMF-centered design strategy and technology development for autonomous logistics service robots. 2026; 36(1), 16-24. Available from: doi:10.6111/JKCGCT.2026.36.1.016
SONG SUNG IL. "CMF-centered design strategy and technology development for autonomous logistics service robots" Journal of the Korean Crystal Growth and Crystal Technology 36, no.1 (2026) : 16-24.doi: 10.6111/JKCGCT.2026.36.1.016
