Perceptions and Practices of Employees Regarding Email Records Management in Universities: A Case Study of D University (대학의 이메일 기록관리 실태와 조직구성원들의 인식: D대학을 사례로)

Yu Jin Park (박유진); Jung Young mi (정영미)

doi:10.14404/JKSARM.2019.19.2.193

Perceptions and Practices of Employees Regarding Email Records Management in Universities: A Case Study of D University

Journal of Korean Society of Archives and Records Management
Abbr : JRMASK
2019, 19(2), pp.193~211
DOI : 10.14404/JKSARM.2019.19.2.193
Publisher : Korean Society of Archives and Records Management
Research Area : Interdisciplinary Studies > Library and Information Science > Archival Studies / Conservation
Published : May 31, 2019

Yu Jin Park ¹, Jung Young mi ²

¹동의대학교 대학원 문헌정보․사학과
²동의대학교

Accredited

ABSTRACT

With the increasing number of business email, there is a growing need to manage email records. Before the development of email records management measures, this study aimed to investigate the status of email records management in universities and determine employees‘ perceptions of email records management. Surveys and interviews were conducted with professors, staff, and assistants who use groupware accounts at D University, and their overall perceptions of email records management and the status of email record management, such as email production, deletion, archival, and backup of university members were gathered. A total of 185 people responded to the survey, and 12 of them were interviewed. According to the analysis, the public utilization of email was frequent, and the management of emails, such as backup and retention, was not performed well compared to deletion and storage. In addition, email is still perceived as private, and users recognize the need for email records management, but they still perceive that they are responsible for records management. The results of this study will be useful in setting the policy for email records management of universities and will help provide email record management awareness.

KEYWORDS

email, electronic mail, records management, web archives, university records

Citation status

* References for papers published after 2023 are currently being built.

[report] 과학기술정보통신부 / 2018 / 2017 인터넷이용실태조사 / 한국인터넷진흥원

[book] 과학기술정보통신부 / 2018 / 2018 정보화통계집 / 한국정보화진흥원

[thesis] 배민정 / 2006 / 기록으로서의 전자메일 관리방안 : 미국·캐나다·호주의 사례를 중심으로 / 석사 / 충남대학교 대학원

[journal] 송유나 / 2019 / Design Guidelines for Managing University E-mail Records Based on EMPM / 예술인문사회 융합 멀티미디어 논문지 / 사단법인 인문사회과학기술융합학회 9(2) : 763~771

[thesis] 송지현 / 2006 / 공공기관의 이메일기록 관리 방안에 관한 연구 / 석사 / 한국외국어대학교 대학원

[thesis] 안덕원 / 2008 / 공공기관 e-mail 기록의 효과적인 획득방안 연구 / 석사 / 한국외국어대학교 대학원

[journal] 이진룡 / 2018 / A Study on the Improvement Legal System for Next-generation Records Management / 기록학연구 / 한국기록학회 (55) : 275~305

[web] Archives and Records Management / 2019 / Managing Email as Records / https://archives.un.org

[web] InterPARES and International Council on Archives / 2012 / Digital Records Pathways: Topic in Digital Preservation, Module 6: Email Management and Preservation / https://www.interpares.org

[web] Leonning, Carol D. / 2018 / Ivanka Trump Used a Personal Email Account to Send Hundreds of Emails about Government Business Last Year / The Washington Post / https://www.washingtonpost.com

[web] National Archives of Australia / 2019 / Managing Email / http://www.naa.gov.au

[web] National Records of Scotland / 2015 / Managing Email Policy / https://www.nrscotland.gov.uk/

[web] State Records Office of Western Australia / 2009 / SRO Guideline Management of Email Records / http://www.sro.wa.gov.au/

[web] The National Archives / 2019 / Managing Emails / http://www.nationalarchives.gov.uk/

[web] University of Missouri / 2019 / Managing Electronic Mail: Guidelines and Best Practices / https://www.umsystem.edu/

[web] University of Tasmania / 2018 / Managing Email Records / http://www.utas.edu.au/

[web] University of Toronto / 2019 / Tips for Managing Email / https://utarms.library.utoronto.ca/

[web] University of Washington / 2019 / University Email Policy / https://finance.uw.edu/

KJCKorea
Journal Central

Journal of Korean Society of Archives and Records Management 2023 KCI Impact Factor : 0.81

Perceptions and Practices of Employees Regarding Email Records Management in Universities: A Case Study of D University

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Journal of Korean Society of Archives and Records Management 2023 KCI Impact Factor : 0.81

Perceptions and Practices of Employees Regarding Email Records Management in Universities: A Case Study of D University

ABSTRACT

KEYWORDS

Statistics

Tools

Issue List

Citation status

KCI Citation Counts (2)

REFERENCES (18) * References for papers published after 2023 are currently being built.

Search PDF

Citation

* References for papers published after 2023 are currently being built.