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User Information Needs Analysis based on Search Terms Log of the Presidential Archives Portal

  • Journal of Korean Society of Archives and Records Management
  • Abbr : JRMASK
  • 2024, 24(3), pp.23~44
  • DOI : 10.14404/JKSARM.2024.24.3.023
  • Publisher : Korean Society of Archives and Records Management
  • Research Area : Interdisciplinary Studies > Library and Information Science > Archival Studies / Conservation
  • Received : July 15, 2024
  • Accepted : August 14, 2024
  • Published : August 31, 2024

Suhyeon Lee 1 Oh Hyo-Jung 2

1전북대학교 일반대학원 기록관리학과 석사과정
2전북대학교 문헌정보학과 교수, 문화융복합아카이빙연구소 공동연구원

Accredited

ABSTRACT

In recent years, there has been a significant increase in the importance of curation services that analyze user information requests to provide tailored information within extensive information resources. This study aims to identify user information needs by analyzing search term logs from the Presidential Archives Portal to enhance the utilization value of presidential records, which possess high historical significance. In addition, by evaluating the portal’s search performance, this study seeks to determine whether the Presidential Archives Portal is providing archival information services that meet users’ information needs and to suggest areas for improvement through digital record curation services. To achieve these objectives, topic analysis and word network analysis were conducted based on search term logs spanning the past eight years. The search quality of the Presidential Archives Portal was evaluated from an accuracy perspective, focusing on areas with high user demand, and recommendations were drawn based on the results of the analysis. As a preliminary study for digital record curation of presidential records, this study is significant because it identifies specific user information needs and quantifies the search quality of archival portal sites to improve user satisfaction.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.