An Empirical Study on ERP Package in Korean SMEs

KIMSheungKown (김승권); PARK SEUNG BONG (박승봉); Jaeyoung Kim (김재영)

An Empirical Study on ERP Package in Korean SMEs

Journal of The Korea Society of Computer and Information
Abbr : JKSCI
2007, 12(1), pp.245-254
Publisher : The Korean Society Of Computer And Information
Research Area : Engineering > Computer Science

KIMSheungKown ¹, PARK SEUNG BONG ², Jaeyoung Kim ¹

¹고려대학교
²전남대학교

Accredited

ABSTRACT

In recent years, there has been a growing concern about enterprise resource planning (ERP) implementation in small and medium-sized enterprises (SMEs). In this study, we investigate the relationship among ERP software quality, vendor support, user information satisfaction, and performance of ERP implementation. The empirical findings of this paper will allow SMEs to identify the importance of relationships with vendors and software itself for the successful implementation of ERP systems. The results provide a useful basis for the SMEs which have limited information capability to focus their attention on the software quality and vendor support in overcoming difficulties and obstacles facing the ERP implementation.

KEYWORDS

기업자원관리(Enterprise resource planning), ERP 구현(ERP Implementation), 중소기업(Small and medium-sized enterprise), 소프트웨어 패키지(Software package), 소프트웨어 품질(Software quality), 벤더 지원(Vender support), 정보시스템 성공(Information system success)

Citation status

* References for papers published after 2023 are currently being built.

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Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65