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@article{ART001176361},
author={Kim,Jung-Yul},
title={A Study on Critical Success Factors of Electronic Commerce},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2005},
volume={10},
number={3},
pages={267-274}

TY - JOUR
AU - Kim,Jung-Yul
TI - A Study on Critical Success Factors of Electronic Commerce
JO - Journal of The Korea Society of Computer and Information
PY - 2005
VL - 10
IS - 3
PB - The Korean Society Of Computer And Information
SP - 267
EP - 274
SN - 1598-849X
AB - The internet is not simply a new technology that businesses are adopting to reduce their costs of operations and increase revenues. It is literally transforming the way business work. Electronic commerce refers generally to all forms of transactions relating to commercial activities. This research was conducted to identify the critical success factors of electronic commerce. In this study it is found that price and customer service are very important to increase customer satisfaction and intention to repurchase. In addition, the result of this study shows that ① ease of use, ② transaction efficiency and ③ quality assurance are very important to increase customer satisfaction. And, the result of this study shows that ① ease of use and ② security are very important to increase intention to repurchase.
KW - Electronic Commerce;Customer Service;Ease of Use;Transaction Efficiency;Quality Assurance;Security
DO -
UR -
ER -

Kim,Jung-Yul. (2005). A Study on Critical Success Factors of Electronic Commerce. Journal of The Korea Society of Computer and Information, 10(3), 267-274.

Kim,Jung-Yul. 2005, "A Study on Critical Success Factors of Electronic Commerce", Journal of The Korea Society of Computer and Information, vol.10, no.3 pp.267-274.

Kim,Jung-Yul "A Study on Critical Success Factors of Electronic Commerce" Journal of The Korea Society of Computer and Information 10.3 pp.267-274 (2005) : 267.

Kim,Jung-Yul. A Study on Critical Success Factors of Electronic Commerce. 2005; 10(3), 267-274.

Kim,Jung-Yul. "A Study on Critical Success Factors of Electronic Commerce" Journal of The Korea Society of Computer and Information 10, no.3 (2005) : 267-274.

Kim,Jung-Yul. A Study on Critical Success Factors of Electronic Commerce. Journal of The Korea Society of Computer and Information, 10(3), 267-274.

Kim,Jung-Yul. A Study on Critical Success Factors of Electronic Commerce. Journal of The Korea Society of Computer and Information. 2005; 10(3) 267-274.

Kim,Jung-Yul. A Study on Critical Success Factors of Electronic Commerce. 2005; 10(3), 267-274.

Kim,Jung-Yul. "A Study on Critical Success Factors of Electronic Commerce" Journal of The Korea Society of Computer and Information 10, no.3 (2005) : 267-274.