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Quality Status Comparison and Analysis for the Service Development Direction of Domestic Job Information Site

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2008, 13(5), pp.211-218
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science

정경희 1 김형래 2

1송호대학
2한국고용정보원

Accredited

ABSTRACT

This paper studies the quality of the major domestic job information sites and compares the strong and weak points of them. The study was conducted with respect to the user satisfaction by asking job seekers and employers. Questionnaires consist of three factors: quality of information, quality of delivery, quality of environment, each factor of which contains several sub-questions. The results showed that the quality of information was the most important factor to both job seekers and job provider. The lower job providers' satisfaction than job seekers' indicated more various services should be developed for job providers. Specially, personal information is not protected well enough to satisfy job seekers, so improvement plan is required. Public job information site requires as much service level as private job information sites.

Citation status

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