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An Empirical Study of IT-based Faultlines on Group Performance in Chinese IT Corporations

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2009, 14(3), pp.237-248
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science

황운초 1 Cho, Wan-sup 2 Kim, Yeong-real 2

1호남대학교
2충북대학교

Accredited

ABSTRACT

Faultline theory, introduced by Lau and Murnighan in 1998, adds valuable explanations in addition to what previous demographic studies have explored. However, previous research has not been able to fully integrate the characteristics embedded in the workplace environments, and the influence of faultlines in IT industries has yet to be explored. In this study, IT related influence is given considerable weight into traditional faultline theory and the impact of IT-based faultlines is revealed. Our study indicates that IT-based faultlines have a negative impact on task conflict and process conflict, and these two conflicts also effectively mediate the influence of IT-based faultlines to group performance. Two potential moderators are studied and the results indicate that commitment has no moderating effect between IT-based faultlines and group performance while open communication has strong moderating effect. Our empirical study reconfirmed that faultlines are important indicators in group work and also that faultlines are intimately related to various conflicts and group outcomes. We hope our research findings will be beneficial to organizations concerned with effective and efficient group work.

Citation status

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