An Empirical Study of IT-based Faultlines on Group Performance in Chinese IT Corporations (중국기업에서 IT로 인한 폴트라인이 그룹 퍼포먼스에 미치는 영향에 관한 검증적 연구)

황운초; Cho, Wan-sup (조완섭); Kim，  Yeong-real (김영렬)

An Empirical Study of IT-based Faultlines on Group Performance in Chinese IT Corporations

Journal of The Korea Society of Computer and Information
Abbr : JKSCI
2009, 14(3), pp.237-248
Publisher : The Korean Society Of Computer And Information
Research Area : Engineering > Computer Science

황운초 ¹, Cho, Wan-sup ², Kim， Yeong-real ²

¹호남대학교
²충북대학교

Accredited

ABSTRACT

Faultline theory, introduced by Lau and Murnighan in 1998, adds valuable explanations in addition to what previous demographic studies have explored. However, previous research has not been able to fully integrate the characteristics embedded in the workplace environments, and the influence of faultlines in IT industries has yet to be explored. In this study, IT related influence is given considerable weight into traditional faultline theory and the impact of IT-based faultlines is revealed. Our study indicates that IT-based faultlines have a negative impact on task conflict and process conflict, and these two conflicts also effectively mediate the influence of IT-based faultlines to group performance. Two potential moderators are studied and the results indicate that commitment has no moderating effect between IT-based faultlines and group performance while open communication has strong moderating effect. Our empirical study reconfirmed that faultlines are important indicators in group work and also that faultlines are intimately related to various conflicts and group outcomes. We hope our research findings will be beneficial to organizations concerned with effective and efficient group work.

KEYWORDS

Faultline, Group Work, Performance, Organization

Citation status

* References for papers published after 2023 are currently being built.

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