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@article{ART001359085},
author={김원섭 and HaeSool Yang},
title={The Influence of IT Investment on Process Maturity and User Satisfaction},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2009},
volume={14},
number={6},
pages={107-116}

TY - JOUR
AU - 김원섭
AU - HaeSool Yang
TI - The Influence of IT Investment on Process Maturity and User Satisfaction
JO - Journal of The Korea Society of Computer and Information
PY - 2009
VL - 14
IS - 6
PB - The Korean Society Of Computer And Information
SP - 107
EP - 116
SN - 1598-849X
AB - Even though there are growing numbers of IT utilization in many organizations, they are required to use only constrained amount of resources due to the decrease in IT Investment, following economic recession. Besides, the CEOs in those organizations are required to assess how IT Investment, which has been gradually increased during the industrial growth, affects their organizational performances. Thus, they began to enforce IT governance so as to measure IT efficiency and minimize business risks. As a result, they improved the decision making process of IT Investment, enforced IT value assessment, and established the IT Investment-performance evaluation process as well. In this article, I aimed to make it clear how IT Investment affects the IT Performance by analyzing the effects of the factors constituting the IT Investment managing system and the Process Maturity on the User Satisfaction. This analysis can suggest a practical IT Investment-performance model, which can increase organizational performances.
KW - IT Investment;IT Performance;Process Maturity;User Satisfaction
DO -
UR -
ER -

김원섭 and HaeSool Yang. (2009). The Influence of IT Investment on Process Maturity and User Satisfaction. Journal of The Korea Society of Computer and Information, 14(6), 107-116.

김원섭 and HaeSool Yang. 2009, "The Influence of IT Investment on Process Maturity and User Satisfaction", Journal of The Korea Society of Computer and Information, vol.14, no.6 pp.107-116.

김원섭, HaeSool Yang "The Influence of IT Investment on Process Maturity and User Satisfaction" Journal of The Korea Society of Computer and Information 14.6 pp.107-116 (2009) : 107.

김원섭, HaeSool Yang. The Influence of IT Investment on Process Maturity and User Satisfaction. 2009; 14(6), 107-116.

김원섭 and HaeSool Yang. "The Influence of IT Investment on Process Maturity and User Satisfaction" Journal of The Korea Society of Computer and Information 14, no.6 (2009) : 107-116.

김원섭; HaeSool Yang. The Influence of IT Investment on Process Maturity and User Satisfaction. Journal of The Korea Society of Computer and Information, 14(6), 107-116.

김원섭; HaeSool Yang. The Influence of IT Investment on Process Maturity and User Satisfaction. Journal of The Korea Society of Computer and Information. 2009; 14(6) 107-116.

김원섭, HaeSool Yang. The Influence of IT Investment on Process Maturity and User Satisfaction. 2009; 14(6), 107-116.

김원섭 and HaeSool Yang. "The Influence of IT Investment on Process Maturity and User Satisfaction" Journal of The Korea Society of Computer and Information 14, no.6 (2009) : 107-116.