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A Study on Satisfaction of Internet Shopping-mall between Customer's Lifestyle

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2010, 15(4), pp.119-128
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science

Lee Jung Sae 1 Kim Jinsup 1

1대진대학교

Accredited

ABSTRACT

The purpose of this thesis is to analyze and test hypotheses that the internet shopping customer's satisfaction would be differences between customer's lifestyle and a type of buying product characteristics. In addition, this study tested differences between lifestyle groups and product type in terms of customer's transaction continuity. In result, we find that there are significant differences of customer's satisfaction and customer's continuity in terms of the lifestyle, but not in the product types. This study provide useful informations on market segmentation strategy to the firms which had been doing on-line shopping and will help them minimize the possible risks when firms enter into internet shopping market.

Citation status

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