Communication Network Analysis of General Corporate IT Staff : A Case Study of Company &#034;K&#034; (일반기업의 IT조직 내 직원간 의사소통 네트워크 분석: K社를 중심으로)

Cheonsu Jeong (정천수); 신길환; Han Woo Chul (한우철)

Communication Network Analysis of General Corporate IT Staff : A Case Study of Company "K"

Journal of The Korea Society of Computer and Information
Abbr : JKSCI
2011, 16(11), pp.219-232
Publisher : The Korean Society Of Computer And Information
Research Area : Engineering > Computer Science

Cheonsu Jeong ¹, 신길환 ², Han Woo Chul ³

¹국민대학교
²국민대학교 비즈니스 IT전문대학원
³대림대학교

Accredited

ABSTRACT

The purpose of this study is to give implications for cooperative network building for general corporate IT staffs as well as operational improvement of the IT organization which is a specialized unit in general company though analysis of characteristics of communication networks of the IT organization. 39 IT employees of company “A” were surveyed and interviewed, and the data collected were analyzed in a network analysis method. The analysis shows that a variety of networks were built across employees – e.g. strong/weak ties or centralized/decentralized structure – by each communication area. IT competency network was found weak ties. Career-rela ted network showed centralized and hierarchical characteristics. At the center of each network was positioned manager of each team. To address improvement of the findings, I presented the followings: more active networking over IT competency, enhancement of work centralization and collection of research data as to communication network of IT organization.

KEYWORDS

Communication Network, SNA, IT Organization, IT Human Resource, IT Business, SNS

Citation status

* References for papers published after 2023 are currently being built.

[journal] 박세연 / 2009 / Individual and Organizational Effect of IT Human Resources on Career Satisfaction, Career Prospects and Career Commitment / 한국전자거래학회지 / 한국전자거래학회 14(3) : 87~105

[other] H.G.Kym / 2003 / The Evaluation on The Effect of Communication and Shared Knowledge Between IS and Line Organizations to IS Performance : 192~210

[thesis] W,I,Shin / 2006 / A Study on the Effects of IT Business Employees' Uses of and Motives for In-Company Communication Media on Their Job Satisfaction / 석사 / Yonsei University

[book] H.J.Kim / 1994 / Communication Networks and Organizati ons / Press & Society : 67~91

[thesis] E.K,Jeon / 1993 / Analysis of communication networks of Korea National Open University Learning diagno stic / 박사 / Seoul University

[other] N.H.Kweon / 2001 / Information and Communication charac teristics of Manpower, demand status and prospects

[book] Freeman P / 1999 / The Supply of Info rmation Technology Workers in the United States / Computing Research Association

[book] J.H.Keum / 2003 / A Survey for Practical Usage of IT Manp ower / KLI

[book] D.B.Oh / 1994 / Principles of Organizational Communicati on / Seoul University Press

[confproc] N.J.Jo / 2003 / Effect of Psychologic al Style on Online Connectivity / KMIS, Conference of Fall : 75~82

[book] D.W.Sohn / 2002 / Social Network Analysis / Kyungmunsa Press

[book] Stanley Wasserman / 1994 / Social network analysis: Methods and applications / Cambridge University Press

[book] Richard V. Farace / 1977 / Communicating and organizing / Addison- Wesley : 1977~

[book] Baker, W. E / 1994 / Networking Smart: How to build relationships for personal and organizational success / McGraw-Hill, Inc

[book] Rogers, E.M / 1990 / Communication in Organization / Nanam Press

[book] Lin, N / 1982 / Social Resources and Instrumental Action, in Social Structure and Network Analysis / Sage : 131~145

[journal] Seibert, S. E / 2001 / Social Capital Theory of Career Success / Academy Management Journal 44(2) : 291~237

[journal] Park / 1999 / Social structure of competition / KSA 33 : 789~817

[book] Y.H.Kim / 2004 / Social Network Analysis / Parkyoungsa Press

[journal] Y.H.Kim / 1987 / Logical Framework of Social Network : Focusing on the structure and behavior / KSA : 31~68

[book] J.I.Youn / 2004 / Education & Science Press

[journal] Bharadwaj, A / 2000 / A Resource based perspective on information technology capability and firm performance:An empirical investigation / MIS Quarterly 24(1) : 169~196

[confproc] Dhillon, G / 2000 / Value Assessment of IS/IT Service Provision within Organizations / Proceedings of the 21st International Conference on Information Systems : 647~651

[book] Jeanne W / 1996 / Develop Long-Term Competitiveness through IT Assets / Sloan Management Review : 6~13

[journal] H.Y.Jang / 1998 / Recognition of com munication networks and organizational climate / Journal of Korea Press 43(2) : 285~319

[book] H.J.Lim / 1996 / Research Survey for Public awareness and values of society at the turn of South Korea / Institute for Social Development of Seoul University

[web] / Rbbtoday / http://www.rbbtoday.com/article/img/2010/03/02/66041/97138.html

[book] J.Y.Lee / 1996 / Network Analysis of the actual / Institute for Social Development of Seoul University

[journal] Unger / 1980 / Supporting Families under Stress: The Role of Social Networks / Family Relations 26 : 569~570

KJCKorea
Journal Central

Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65

Communication Network Analysis of General Corporate IT Staff : A Case Study of Company "K"

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65

Communication Network Analysis of General Corporate IT Staff : A Case Study of Company "K"

ABSTRACT

KEYWORDS

Statistics

Tools

Issue List

Citation status

KCI Citation Counts (4)

REFERENCES (29) * References for papers published after 2023 are currently being built.

Search PDF

Citation

* References for papers published after 2023 are currently being built.