본문 바로가기
  • Home

A Study of the Effectiveness of IT Asset Management Through Application of Balanced Scorecard in the Public Organizations

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2012, 17(6), pp.191-199
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science

Choi.Jun-Hyeog 1 Kim, Hyung-Jin 2

1김포대학
2싱가포르대학교

Accredited

ABSTRACT

By the way, in light of the knowledge, even public institutions are paying much attention to the management of IT assets for achieving organizational goals. Recently, some public institutions adopt balanced scorecard for enhancing efficiency in operations and management of total administrations. To be interested, some key performance indicators(KPI) of the balanced scorecard reflect the three aspects of IT assets and their possible outcomes. The main focus of this study is to investigate whether there is positive effects of IT asset management through balanced scorecard at public institutions. Specifically, we selected and classified KPIs into different categories depending on three aspects of IT assets, internal process change, and organizational outcomes. To address relationships of KPIs among the categories, we specified each category and developed as a variable respectively. A middle-sized city provided us with 138 KPIs for the development of scales.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.