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Influences of Emotional labor and Ego-resilience on organizational commitment of Nurse

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2018, 23(5), pp.31-39
  • DOI : 10.9708/jksci.2018.23.05.031
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : April 11, 2018
  • Accepted : May 24, 2018
  • Published : May 31, 2018

Mi-Sook Park 1 Oh Chung Uk 2 PARK YOONJIN 3 Kang Hyekyung 1

1한국교통대학교
2강원대학교
3국군간호사관학교

Accredited

ABSTRACT

In this paper, we purpose to describe the relationship and influencing factors among emotional labor, ego-resilience on organizational commitment on nurse. We employed a nonexperimental survey research design. The data included 160 nurses three hospitals in Chungchungbukdo and Kangwondo. The data were collected from 23th, August, 2016 to 15th, September using self-report, strutured questionnaires. The data were analyzed through ANOVA, t-test, Pearson correlation coefficient and multiple regression with SPSS 20.0. The results showed emotional labor, ego-resilience on organizational commitment averaged 3.80(out of 4), 2.81(out of 4), 3.86(out of 5). In terms of correlations, there was found to be a significant positive correlation between organizational commitment and ego-resilience(r=.418, p<.01) and negative correlation between organizational commitment and emotional labor(r=.309, p<.001). Age(β=.215, p<.037), working department(β=-.209, p<.011), emotional labor(β=.334, p<.001), ego-resilience(β=.162, p<.030) was largely influential in organizational commitment. The regression model explained 21.3% of organizational commitment. This study showed that organizational commitment of nurse was correlated with emotional labor and ego-resilience. On basis of these results, in order to increase organizational commitment on nurses, it is necessary to recognize the importance of emotional labor and ego-resilience, develop and adapt program reducing emotional labor, also increasing ego-resilience.

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