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Development of Artificial Intelligence-based Legal Counseling Chatbot System

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2021, 26(3), pp.29-34
  • DOI : 10.9708/jksci.2021.26.03.029
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : January 26, 2021
  • Accepted : February 25, 2021
  • Published : March 31, 2021

park koo rack 1

1공주대학교

Accredited

ABSTRACT

With the advent of the 4th industrial revolution era, IT technology is creating new services that have not existed by converging with various existing industries and fields. In particular, in the field of artificial intelligence, chatbots and the latest technologies have developed dramatically with the development of natural language processing technology, and various business processes are processed through chatbots. This study is a study on a system that provides a close answer to the question the user wants to find by creating a structural form for legal inquiries through Slot Filling-based chatbot technology, and inputting a predetermined type of question. Using the proposal system, it is possible to construct question-and-answer data in a more structured form of legal information, which is unstructured data in text form. In addition, by managing the accumulated Q&A data through a big data storage system such as Apache Hive and recycling the data for learning, the reliability of the response can be expected to continuously improve.

Citation status

* References for papers published after 2022 are currently being built.

This paper was written with support from the National Research Foundation of Korea.