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A Study on the Priorities of Enabling Digital Healthcare Platform for Small and Medium Enterprises : A Comparative Analysis of Consumers and Suppliers

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2024, 29(6), pp.131-141
  • DOI : 10.9708/jksci.2024.29.06.131
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : May 3, 2024
  • Accepted : June 19, 2024
  • Published : June 28, 2024

Yeon-Kyeong Lee 1,  Min-Jung Lee 1

1세종사이버대학교

Accredited

ABSTRACT

The aging population and worsening lifestyle habits have increased the risk of chronic diseases. This has heightened the importance of preventive healthcare, particularly through personalized health management services based on individual health data. Despite this, the domestic digital healthcare industry remains underdeveloped. Given the need for acceptance from both consumers and providers, this study uses the Analytic Hierarchy Process (AHP) to identify success factors for health management service platforms. AHP evaluates the relative importance of various factors to aid decision-making. Results show that providers prioritize data analysis and platform design, laws and regulations, and data standardization, while consumers prioritize system stability, laws and regulations, and system security. These findings highlight the need for strategies to bridge the expectation gap to effectively promote health management service platforms.

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