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The Effect of Dental Hygienists' Emotional Labor and Level of Depression on their Job Satisfaction and Commitment to the Organization

  • The Journal of Transdisciplinary Studies
  • Abbr : JTS
  • 2020, 4(1), pp.57~67
  • Publisher : The Society for Transdisciplinary Studies
  • Research Area : Interdisciplinary Studies > Interdisciplinary Research
  • Received : May 19, 2020
  • Accepted : June 21, 2020
  • Published : June 30, 2020

Kim SooKyung 1 Sa-ra Kim 1 Chan-mi Bae 1 So-yeon Baek 1 Min-gyeong Shin 1 jung eun seo 1

1신한대학교

Candidate

ABSTRACT

The study surveyed 350 dental hygienists in Seoul, Gyeonggi-do, and other regions to assess the correlation between their emotional labor and depression level and their impact on job satisfaction and commitment to the organization. In order to find out the factors affecting job satisfaction, monthly income, place of work, and leisure activities were treated as variable numbers, emotional labor, depression, and organizational committment were independent variables, and multiple regression analysis was conducted with job satisfaction as dependant variables, and organizational committment and emotional labor were shown as factors affecting job satisfaction. To identify the factors affecting organizational committment, monthly income, place of work, and leisure activities were treated as variable numbers, emotional labor, depression, and multi-recovery analysis using organizational committment as independent variables, and the results showed that job satisfaction, emotional labor, and depression were the factors affecting organizational committment. In this study, dental hygienists have shown tendencies for commitment to the organization in the order of job satisfaction, emotional labor, and depression. The results have confirmed that emotional labor and depression experienced in the health care environment are closely linked to job satisfaction and commitment to the organization, which will help with other research to deal with and solve emotional labor and depression of dental hygienists.

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