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@article{ART001645215},
author={윤원숙 and Lee, Hee-Kyeong and 맹순주 and Song, Ju-hee},
title={Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital},
journal={군진간호연구},
issn={1975-664X},
year={2012},
volume={30},
number={1},
pages={5-24}

TY - JOUR
AU - 윤원숙
AU - Lee, Hee-Kyeong
AU - 맹순주
AU - Song, Ju-hee
TI - Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital
JO - 군진간호연구
PY - 2012
VL - 30
IS - 1
PB - Military Health Policy Research Center
SP - 5
EP - 24
SN - 1975-664X
AB - Purpose : The aim of this study is to identify the key performance index(KPI) to be used in the nursing departments of the military hospitals using the Balanced Scorecard(BSC) by Kaplan and Norton(1992). Methods : Four questionnaires were developed and used. A convenience sample of 56 nursing officers with more than 12 years of working experience were selected from the military hospitals across the country. They were requested to complete the four questionnaires over a period of 4 months. Results : The mission and vision for the nursing departments were created. Twenty one practical strategies and 50 KPIs were identified, and the 50 KPIs which were classified into the 4 perspectives of the BSC, 6 into the financial part, 18 into the customer part, 14 into the internal business process part and 12 into the studying and growth part, respectively. Conclusion : The results of this study are expected to serve as indicators of nursing practical outcomes in the nursing departments, and to contribute to developing the vision and mission of the military hospitals.
KW - Military nursing;Key Performance Indicators
DO -
UR -
ER -

윤원숙, Lee, Hee-Kyeong, 맹순주 and Song, Ju-hee. (2012). Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital. 군진간호연구, 30(1), 5-24.

윤원숙, Lee, Hee-Kyeong, 맹순주 and Song, Ju-hee. 2012, "Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital", 군진간호연구, vol.30, no.1 pp.5-24.

윤원숙, Lee, Hee-Kyeong, 맹순주, Song, Ju-hee "Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital" 군진간호연구 30.1 pp.5-24 (2012) : 5.

윤원숙, Lee, Hee-Kyeong, 맹순주, Song, Ju-hee. Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital. 2012; 30(1), 5-24.

윤원숙, Lee, Hee-Kyeong, 맹순주 and Song, Ju-hee. "Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital" 군진간호연구 30, no.1 (2012) : 5-24.

윤원숙; Lee, Hee-Kyeong; 맹순주; Song, Ju-hee. Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital. 군진간호연구, 30(1), 5-24.

윤원숙; Lee, Hee-Kyeong; 맹순주; Song, Ju-hee. Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital. 군진간호연구. 2012; 30(1) 5-24.

윤원숙, Lee, Hee-Kyeong, 맹순주, Song, Ju-hee. Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital. 2012; 30(1), 5-24.

윤원숙, Lee, Hee-Kyeong, 맹순주 and Song, Ju-hee. "Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital" 군진간호연구 30, no.1 (2012) : 5-24.