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@article{ART000933076},
author={Joo-Bum Park and Dong-Youl Jeong},
title={An Empirical Study on Web-based Question-Answer Services},
journal={Journal of the Korean Society for Information Management},
issn={1013-0799},
year={2004},
volume={21},
number={3},
pages={83-98},
doi={10.3743/KOSIM.2004.21.3.083}

TY - JOUR
AU - Joo-Bum Park
AU - Dong-Youl Jeong
TI - An Empirical Study on Web-based Question-Answer Services
JO - Journal of the Korean Society for Information Management
PY - 2004
VL - 21
IS - 3
PB - 한국정보관리학회
SP - 83
EP - 98
SN - 1013-0799
AB - The purpose of this study is to review the characteristics of a web-based question-answer service and to analyze the information needs and use behavior of the service for a more efficient question-answer service plan. On the basis of the findings, this study makes suggestions for the question-answer service in respect of reinforcing the effectiveness of information itself and the efficiency of question-answer services. The speciality, accuracy, and specificity including the variety of themes should be improved for more effective information. Also, interactivity, readiness, and convenience should be improved for a more efficient service.
KW - Web-based Question-Answer Services;Web Evaluation;Web Information Use Behavior
DO - 10.3743/KOSIM.2004.21.3.083
ER -

Joo-Bum Park and Dong-Youl Jeong. (2004). An Empirical Study on Web-based Question-Answer Services. Journal of the Korean Society for Information Management, 21(3), 83-98.

Joo-Bum Park and Dong-Youl Jeong. 2004, "An Empirical Study on Web-based Question-Answer Services", Journal of the Korean Society for Information Management, vol.21, no.3 pp.83-98. Available from: doi:10.3743/KOSIM.2004.21.3.083

Joo-Bum Park, Dong-Youl Jeong "An Empirical Study on Web-based Question-Answer Services" Journal of the Korean Society for Information Management 21.3 pp.83-98 (2004) : 83.

Joo-Bum Park, Dong-Youl Jeong. An Empirical Study on Web-based Question-Answer Services. 2004; 21(3), 83-98. Available from: doi:10.3743/KOSIM.2004.21.3.083

Joo-Bum Park and Dong-Youl Jeong. "An Empirical Study on Web-based Question-Answer Services" Journal of the Korean Society for Information Management 21, no.3 (2004) : 83-98.doi: 10.3743/KOSIM.2004.21.3.083

Joo-Bum Park; Dong-Youl Jeong. An Empirical Study on Web-based Question-Answer Services. Journal of the Korean Society for Information Management, 21(3), 83-98. doi: 10.3743/KOSIM.2004.21.3.083

Joo-Bum Park; Dong-Youl Jeong. An Empirical Study on Web-based Question-Answer Services. Journal of the Korean Society for Information Management. 2004; 21(3) 83-98. doi: 10.3743/KOSIM.2004.21.3.083

Joo-Bum Park, Dong-Youl Jeong. An Empirical Study on Web-based Question-Answer Services. 2004; 21(3), 83-98. Available from: doi:10.3743/KOSIM.2004.21.3.083

Joo-Bum Park and Dong-Youl Jeong. "An Empirical Study on Web-based Question-Answer Services" Journal of the Korean Society for Information Management 21, no.3 (2004) : 83-98.doi: 10.3743/KOSIM.2004.21.3.083