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@article{ART001084823},
author={Kyeong-Jong Yoo and Il-Jong Park},
title={A Management Improvement Study by the Use Survey of an Academic Library},
journal={Journal of the Korean Society for Information Management},
issn={1013-0799},
year={2007},
volume={24},
number={3},
pages={93-117},
doi={10.3743/KOSIM.2007.24.3.093}

TY - JOUR
AU - Kyeong-Jong Yoo
AU - Il-Jong Park
TI - A Management Improvement Study by the Use Survey of an Academic Library
JO - Journal of the Korean Society for Information Management
PY - 2007
VL - 24
IS - 3
PB - 한국정보관리학회
SP - 93
EP - 117
SN - 1013-0799
AB - The books and circulation-related data in the Library Automation System(LAS) of C-academic library were collected and analyzed, and also the method which may be applied to the Customer Relationship Management (CRM) based on the results was suggested in this paper. Collected data were 269,387 bibliographic data of books, 12,281 patron data, and 39,269 circulation records. User identity, circulation frequencies, total number of circulated books, and publication year as relation factor from the analyzed data of circulation records were extracted. They were also analyzed, and verified by correlation coefficient.
KW - Academic library;Customer Relationship Management(CRM);Data mining;Use factor;Circulation record;Circulation frequency;Use survey;Coefficientof book utilization;Management improvement
DO - 10.3743/KOSIM.2007.24.3.093
ER -

Kyeong-Jong Yoo and Il-Jong Park. (2007). A Management Improvement Study by the Use Survey of an Academic Library. Journal of the Korean Society for Information Management, 24(3), 93-117.

Kyeong-Jong Yoo and Il-Jong Park. 2007, "A Management Improvement Study by the Use Survey of an Academic Library", Journal of the Korean Society for Information Management, vol.24, no.3 pp.93-117. Available from: doi:10.3743/KOSIM.2007.24.3.093

Kyeong-Jong Yoo, Il-Jong Park "A Management Improvement Study by the Use Survey of an Academic Library" Journal of the Korean Society for Information Management 24.3 pp.93-117 (2007) : 93.

Kyeong-Jong Yoo, Il-Jong Park. A Management Improvement Study by the Use Survey of an Academic Library. 2007; 24(3), 93-117. Available from: doi:10.3743/KOSIM.2007.24.3.093

Kyeong-Jong Yoo and Il-Jong Park. "A Management Improvement Study by the Use Survey of an Academic Library" Journal of the Korean Society for Information Management 24, no.3 (2007) : 93-117.doi: 10.3743/KOSIM.2007.24.3.093

Kyeong-Jong Yoo; Il-Jong Park. A Management Improvement Study by the Use Survey of an Academic Library. Journal of the Korean Society for Information Management, 24(3), 93-117. doi: 10.3743/KOSIM.2007.24.3.093

Kyeong-Jong Yoo; Il-Jong Park. A Management Improvement Study by the Use Survey of an Academic Library. Journal of the Korean Society for Information Management. 2007; 24(3) 93-117. doi: 10.3743/KOSIM.2007.24.3.093

Kyeong-Jong Yoo, Il-Jong Park. A Management Improvement Study by the Use Survey of an Academic Library. 2007; 24(3), 93-117. Available from: doi:10.3743/KOSIM.2007.24.3.093

Kyeong-Jong Yoo and Il-Jong Park. "A Management Improvement Study by the Use Survey of an Academic Library" Journal of the Korean Society for Information Management 24, no.3 (2007) : 93-117.doi: 10.3743/KOSIM.2007.24.3.093