@article{ART001279812},
author={Younggon Kim},
title={A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users},
journal={Journal of the Korean Society for Information Management},
issn={1013-0799},
year={2008},
volume={25},
number={3},
pages={99-118},
doi={10.3743/KOSIM.2008.25.3.099}
TY - JOUR
AU - Younggon Kim
TI - A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users
JO - Journal of the Korean Society for Information Management
PY - 2008
VL - 25
IS - 3
PB - 한국정보관리학회
SP - 99
EP - 118
SN - 1013-0799
AB - As time goes by, the function and role of website become more important. Therefore, it is very critical to evaluate and improve continuously the website to the purpose. Many previous studies show that some website evaluation factors will influence the user satisfaction and revisit to the website. The website evaluation criteria from the previous studies related to the university library website evaluation were classified into five assessment criteria which are design, contents, user interface, reliability, and site management. In the results, some significant suggestions were found out. User satisfaction is seriously affected by user interface, and user's intention to revisit is influenced by contents and reliability, but there may not be a close connection between them. Besides, the evaluation method in this study may be applicable to the new website-improving approach of website administrators and researchers.
KW - website evaluation factors;assessment criteria;user satisfaction;intention to revisit;reliability;site management
DO - 10.3743/KOSIM.2008.25.3.099
ER -
Younggon Kim. (2008). A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users. Journal of the Korean Society for Information Management, 25(3), 99-118.
Younggon Kim. 2008, "A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users", Journal of the Korean Society for Information Management, vol.25, no.3 pp.99-118. Available from: doi:10.3743/KOSIM.2008.25.3.099
Younggon Kim "A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users" Journal of the Korean Society for Information Management 25.3 pp.99-118 (2008) : 99.
Younggon Kim. A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users. 2008; 25(3), 99-118. Available from: doi:10.3743/KOSIM.2008.25.3.099
Younggon Kim. "A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users" Journal of the Korean Society for Information Management 25, no.3 (2008) : 99-118.doi: 10.3743/KOSIM.2008.25.3.099
Younggon Kim. A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users. Journal of the Korean Society for Information Management, 25(3), 99-118. doi: 10.3743/KOSIM.2008.25.3.099
Younggon Kim. A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users. Journal of the Korean Society for Information Management. 2008; 25(3) 99-118. doi: 10.3743/KOSIM.2008.25.3.099
Younggon Kim. A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users. 2008; 25(3), 99-118. Available from: doi:10.3743/KOSIM.2008.25.3.099
Younggon Kim. "A Study on the Influence of the Evaluation Factors of University Library Web Sites on the Satisfaction of Users" Journal of the Korean Society for Information Management 25, no.3 (2008) : 99-118.doi: 10.3743/KOSIM.2008.25.3.099