Journal of the Korean Society for Information Management 2023 KCI Impact Factor : 1.31
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pISSN : 1013-0799 / eISSN : 2586-2073
- https://journal.kci.go.kr/kosim
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A Study on the User Satisfaction of Knowledge Management System and Performance: With Focus on the MOFE
- Journal of the Korean Society for Information Management
- Abbr : JKOSIM
- 2008, 25(4), pp.67~85
- DOI : 10.3743/KOSIM.2008.25.4.067
- Publisher : 한국정보관리학회
- Research Area : Interdisciplinary Studies > Library and Information Science
- Received : November 4, 2008
- Accepted : November 21, 2008
- Published : December 30, 2008
1안양대학교
Accredited
ABSTRACT
The purposes of this study are to examine the factors influencing the user satisfaction of knowledge management system(KMS) and the influence of the user satisfaction on the performance, and to search the strategies for effective KMS operating. The results of covariance structural analyses indicate that the factors-knowledge quality and KMS quality significantly influence the user satisfaction. User satisfaction also significantly affects the performance. Based on the results, this study discusses the potential implications for the strategies of KMS implementing to improve the user satisfaction and performance.
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