A Study on Factors to the Non-Use of Public Libraries in Users, Former Users and Non-Users (공공도서관 비이용 요인에 관한 연구: 이용자, 이용 중단자, 비이용자를 중심으로)

Hayana Kim (김하야나); GIYEONG KIM (김기영)

doi:10.3743/KOSIM.2014.31.3.201

A Study on Factors to the Non-Use of Public Libraries in Users, Former Users and Non-Users

Journal of the Korean Society for Information Management
Abbr : JKOSIM
2014, 31(3), pp.201~226
DOI : 10.3743/KOSIM.2014.31.3.201
Publisher : 한국정보관리학회
Research Area : Interdisciplinary Studies > Library and Information Science
Received : August 12, 2014
Accepted : September 22, 2014
Published : September 30, 2014

Hayana Kim ¹, GIYEONG KIM ²

¹노원정보도서관
²연세대학교

Accredited

ABSTRACT

This study aims to develop measures to turn former users and non-users of public libraries back into users by understanding the differences between the user, former user and non-user groups in terms of their perceptions to public libraries, as well as the differences between these groups in their perceptions regarding the factors to non-use of public libraries. A literature review and statistical analysis of the results from a questionnaire survey were conducted to identify the differences. The results from the statistical analysis showed significant differences between the user, former user and non-user groups in terms of their perceptions to public libraries and the non-use factors. From the results, we could categorize the factors into common non-use factors, non-use-only factors, and use interrupt factors, and we develop suggestions to improve the factors in order to move non-users and former users to frequent users of the public libraries.

KEYWORDS

public libraries, user, former user, non-user, non-use factors

Citation status

* References for papers published after 2023 are currently being built.

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Journal of the Korean Society for Information Management 2023 KCI Impact Factor : 1.31

A Study on Factors to the Non-Use of Public Libraries in Users, Former Users and Non-Users

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Journal of the Korean Society for Information Management 2023 KCI Impact Factor : 1.31

A Study on Factors to the Non-Use of Public Libraries in Users, Former Users and Non-Users

ABSTRACT

KEYWORDS

Statistics

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KCI Citation Counts (12)

REFERENCES (27) * References for papers published after 2023 are currently being built.

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* References for papers published after 2023 are currently being built.