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ESG Management and Organizational Citizenship Behavior in Software Companies: The Moderating Role of ESG Authenticity

  • Journal of Software Assessment and Valuation
  • Abbr : JSAV
  • 2025, 21(1), pp.71~82
  • Publisher : Korea Software Assessment and Valuation Society
  • Research Area : Engineering > Computer Science
  • Received : February 19, 2025
  • Accepted : March 20, 2025
  • Published : March 31, 2025

Chengpeng Lin 1 QINGCHENGLIN 2

1전남대
2호남대학교

Accredited

ABSTRACT

This study explores the impact of ESG (Environmental, Social, and Governance) management in Chinese software companies on employees' Organizational Citizenship Behavior (OCB) and empirically examines the moderating effect of ESG authenticity. ESG management has become an essential factor for sustainable competitiveness and significantly influences employees' behaviors. Companies should practice ESG management with authenticity and develop strategies to encourage positive employee behavior and improve internal performance. The findings indicate that ESG management positively affects Organizational Citizenship Behavior. Furthermore, ESG authenticity strengthens the relationship between ESG management and OCB. These results suggest that when companies genuinely implement ESG management, they can effectively enhance employees' behaviors, highlighting the critical role of ESG management in corporate sustainable development and internal performance improvement.

Citation status

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