@article{ART003236910},
author={KIM MINKYEONG},
title={Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment},
journal={Journal of Environmental Impact Assessment},
issn={1225-7184},
year={2025},
volume={34},
number={4},
pages={263-271}
TY - JOUR
AU - KIM MINKYEONG
TI - Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment
JO - Journal of Environmental Impact Assessment
PY - 2025
VL - 34
IS - 4
PB - Korean Society Of Environmental Impact Assessment
SP - 263
EP - 271
SN - 1225-7184
AB - This study aimed to develop an ICT-based system that integrates digital technology forscoping, an initial step in environmental impact assessment (EIA), by leveraging the expertise andexperience of practitioners to enhance its effectiveness. Given the potential for technology-centricdesign to diverge from actual acceptance, this study analyzed practitioners’ satisfaction and opinionsquantitatively and qualitatively to determine system performance and directions for improvement.
Surveys were conducted twice, before and after system improvement. Statistical analysis wasperformed on satisfaction items, and text mining and sentiment analysis were performed on openendedcomments. Results showed significant increases in satisfaction in categories such as “system service” and “effectiveness,” and the sentiment score improved by 55%, from 0.20 to 0.31. Qualitativeanalysis revealed an increase in more specific and practical opinions, with practitioners suggestingimprovements in areas such as clarity of evaluation criteria, data connectivity, user customization,and ongoing training. This study demonstrates the importance of designing a digital scoping systemthat reflects practitioner experience beyond technical functional development, and can serve asfundamental data for the future digital transformation of environmental impact assessment.
KW - scoping;digital transformation;practitioner engagement;sentiment analysis;user experience
DO -
UR -
ER -
KIM MINKYEONG. (2025). Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment. Journal of Environmental Impact Assessment, 34(4), 263-271.
KIM MINKYEONG. 2025, "Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment", Journal of Environmental Impact Assessment, vol.34, no.4 pp.263-271.
KIM MINKYEONG "Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment" Journal of Environmental Impact Assessment 34.4 pp.263-271 (2025) : 263.
KIM MINKYEONG. Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment. 2025; 34(4), 263-271.
KIM MINKYEONG. "Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment" Journal of Environmental Impact Assessment 34, no.4 (2025) : 263-271.
KIM MINKYEONG. Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment. Journal of Environmental Impact Assessment, 34(4), 263-271.
KIM MINKYEONG. Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment. Journal of Environmental Impact Assessment. 2025; 34(4) 263-271.
KIM MINKYEONG. Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment. 2025; 34(4), 263-271.
KIM MINKYEONG. "Satisfaction Analysis and Improvement Strategies During the Development of a Digital Scoping Model for Environmental Impact Assessment" Journal of Environmental Impact Assessment 34, no.4 (2025) : 263-271.
