본문 바로가기
  • Home

전자 정보서비스 환경에서의 이용자-정보사서간의 커뮤니케이션에 관한 연구

  • Journal of the Korean Society for Library and Information Science
  • 2003, 37(1), pp.151-170
  • Publisher : 한국문헌정보학회
  • Research Area : Interdisciplinary Studies > Library and Information Science

Sook-Hee Lee 1

1전남대학교

Accredited

ABSTRACT

Examine the communication between user and librarian in the digital reference services and discuss the limitations and possibilities in the quality of reference interview. Along with a comparison of traditional vs. electronic reference interview, 26 digital reference services in academic libraries were investigated. Some strategies were suggested to improve the quality of user-librarian communication in the process of accessing the service, of question negotiation and of responding to the questions.

Citation status

* References for papers published after 2022 are currently being built.