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@article{ART001113576},
author={이상철 and 유근환 and 장우진 and 김용득},
title={Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -},
journal={Korean Society and Public Administration},
issn={1225-8652},
year={2005},
volume={15},
number={4},
pages={null-null}

TY - JOUR
AU - 이상철
AU - 유근환
AU - 장우진
AU - 김용득
TI - Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -
JO - Korean Society and Public Administration
PY - 2005
VL - 15
IS - 4
PB - Seoul Association For Public Administration
SP - null
EP - null
SN - 1225-8652
AB - The aim of this study were to estimate the correlations with job satisfaction and customer oriented service of provincial government officials in Gyeong-Buk area. For the purpose, the previous studies and theories concerning the Job Satisfaction and Customer-Oriented service were reviewed. And the questionnaire was made for the consciousness of the Gyeong-Buk officers. The questionnaires were given to 190 government officials of 6 provincial government that are Gyeong-Buk, Gu-Mi, Gyeong-ju, Gim-cheon, Mun-Gyeong, Chil-gok. And the major statistical methods used for this research were ANOVA, Correlation Analysis, Multiple Regression Analysis. The Regression analysis results from determinative factors of customer-orientated service are as Follows; The ranks of importance effect are reward(β=.495, p<.000), control(β=.425, p<.000), duty(β=.357, p<.000), fellow officer(β=.229, p<.001), duty career(β=.174, p<.030). But the effect between customer oriented service and a promotion(β=.056, NS), and a sex(β=.071, NS), age(β=0.028, NS), academic career(β=-.007, NS), status(β=.076, NS) is not significant.
KW -
DO -
UR -
ER -

이상철, 유근환, 장우진 and 김용득. (2005). Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -. Korean Society and Public Administration, 15(4), null-null.

이상철, 유근환, 장우진 and 김용득. 2005, "Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -", Korean Society and Public Administration, vol.15, no.4 pp.null-null.

이상철, 유근환, 장우진, 김용득 "Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -" Korean Society and Public Administration 15.4 pp.null-null (2005) : null.

이상철, 유근환, 장우진, 김용득. Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -. 2005; 15(4), null-null.

이상철, 유근환, 장우진 and 김용득. "Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -" Korean Society and Public Administration 15, no.4 (2005) : null-null.

이상철; 유근환; 장우진; 김용득. Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -. Korean Society and Public Administration, 15(4), null-null.

이상철; 유근환; 장우진; 김용득. Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -. Korean Society and Public Administration. 2005; 15(4) null-null.

이상철, 유근환, 장우진, 김용득. Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -. 2005; 15(4), null-null.

이상철, 유근환, 장우진 and 김용득. "Job Satisfaction and Customer-Oriented Service of a Provincial Government Officials - focused on the Gyeong-Buk area -" Korean Society and Public Administration 15, no.4 (2005) : null-null.