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공공기관의 책임성 유형과 우선순위에 관한 실증분석

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2009, 20(1), pp.51-74
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

O-Sung Kwon 1 Hie-Shin Hwang 2 박석희 3 KIM Cheolhoi 4

1한국조세연구원
2한국행정연구원
3가톨릭대학교
4한남대학교

Accredited

ABSTRACT

The purpose of this study is to empirically analyze the priorities of accountability in Korean public agencies. A survey questionnaire is constructed for the employees of the agencies. The questionnaire is grounded on the four types of accountability suggested by Hoek et al.(2005): vertical, internal, customer and social. The authors categorize the public agencies into six types based on their service functions, and conduct AHP(Analytic Hierarchy Process) to find out the priorities of accountability. Findings suggest that customer accountability is considered most important, followed by social, internal and vertical accountability. One of the most important findings is that customer accountability and social accountability are more important than vertical accountability, which has traditionally been the most emphasized aspect of accountability in the public sector. Some differences are also found among the priorities in the six types of public agencies. The conclusion recommends that the management system of the public agencies in Korea put more emphasis on customer accountability and social accountability and also confirm the differences among the six types of public agencies.

Citation status

* References for papers published after 2023 are currently being built.