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An Empirical Evaluation of the Efficiency and its Determinants of the Home Support Service Center for the Elderly in Gyeonggi Province

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2014, 25(1), pp.197-223
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

Minsu Oh 1 Park Pu Reum 2 Choi, Yong Min 3 Kim, Jaeil 4

1재단법인 경기복지재단
2단국대학교 행정학 박사과정
3단국대학교 행정학 석사과정
4단국대학교

Accredited

ABSTRACT

As social attention on welfare has continued to increase, types of social service and kinds of related projects have expanded. However, performance management has not been fully sufficient since programs have expanded without proper analysis on efficiency of the welfare field. The purpose of this study is to examine the efficiency and its internal and external determinants of the Home Support Service Centers for the Elderly by DEA and tobit regression analysis. To measure efficiency, this study analyzed ‘2013 Evaluation of the Gyeonggi-do the Home Support Service Centers for the Elderly’ data using DEA method. The study used the amount of grants per center as the input element, and the followings as output elements: the number of the elderly for general care (quantitative), the number of the elderly for intensive care (quantitative), and ‘2013 Evaluation of the Gyeonggi-do the Home Support Service Centers for the Elderly’ (qualitative). In order to analyze the factors affecting relative efficiencies of such service centers, this study conducted the tobit regression analysis using internal and external elements as independent variables. Efficiency measurements revealed that 4 out of 52 service centers were relatively efficient. Also, the analysis of elements affecting efficiency showed that the sum total of personnel expenses and competitive environments have effects on the efficiency of such centers with 10% significance level.

Citation status

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