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A Study on Citizen Participatory Governance in Social Welfare: Focusing on Hope Ondol Project and Citizen Welfare Standard in Seoul

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2014, 25(2), pp.153-182
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

Kang Je-Sang 1 Kim Young-Gon 2 Dae-Yoo Go 2

1경희대학교
2경희대학교 행정연구소

Accredited

ABSTRACT

The purpose of this study is to propose a strategy and policy implication for vitalizing citizen participatory governance through studying Seoul city’s two representative welfare policies, Seoul Citizen Welfare Standard(the first welfare standard composed by both government and citizens in Korea) and Hope Ondol Project. To achieve this, we have suggested 4 analytical frameworks of ‘participation’, ‘transparency’, ‘communication’, and ‘efficiency’ after reviewing precedent studies, and we have conducted qualitative interviews with the citizens and public servants in charge of the projects with literature review. As a result, various citizens could participate in each project and it allowed the actual projects to reflect people’s opinions more than before, narrowing down blind spots in welfare. However, we have found some side effects like a growth in work burden and problems in cooperative network during the process. This article proposes institutional and policy support for reducing work burden of public servants, stipulation of public participation, enhancement of city council’s participation and cooperation, and representativeness of citizen committee in the name of law and ordinance to revitalize citizen participation.

Citation status

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