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A Study on the Effect of Time Use of Local Public Officials on the Expectancy Disconfirmation on the Overall Public Service

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2019, 29(4), pp.283-305
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

Jun, Daesung 1 김장회 2

1전주대학교
2서울대학교

Accredited

ABSTRACT

This study examines the effect of time use on the expectancy disconfirmation on the overall public service among local public officials, through which it suggests measures to enhance organizational performance by improving job satisfaction of local public officials. According to the results of this study, the expectancy disconfirmation on the overall public service of local public officials increased as the average working hours increase, but the expectancy disconfirmation significantly decreased as the autonomous working hours increase. In addition, the role ambiguity act as a negative regulatory variable in the relationship between autonomous working hour and expectancy disconfirmation. The results of this study suggest the necessities to investigate measures to improve job satisfaction of local public officials utilizing time use, to enhance organizational performance by improving work autonomy, and to reduce job stress of public officials.

Citation status

* References for papers published after 2022 are currently being built.

This paper was written with support from the National Research Foundation of Korea.