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The Multifaceted Effects of Work Overload: An Application of Attribution Theory

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2020, 31(3), pp.107-126
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration
  • Received : October 13, 2020
  • Accepted : November 20, 2020
  • Published : November 30, 2020

Lee Hyung-Woo 1 Dong-Young Rhee 2

1한남대학교
2한림대학교 정치행정학과

Accredited

ABSTRACT

This study investigates how the effects of work overload differ depending on individual’s attribution outcome. Analyzing the data from the Korea Institute of Public Administration, we found that although work overload negatively affects the quality of life regardless of its cause, its effects on job attitudes such as satisfaction, commitment, and citizenship behavior considerably differ depending on how individuals attributes the current job situation. Particularly interesting is the finding that positive job attitudes increases if the reason for work overload is because their workunit has a insufficient manpower. The implications for current labor policy in Korea is discussed.

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