Using an explanatory sequential mixed-methods design based on quantitative surveys and qualitative interviews, this study explores students' perceptions of ChatGPT's reliability and efficacy as an academic instrument among Saudi university students.
Forty-four participants from different Saudi Arabian universities with varying academic levels participated in the study. The study findings show ChatGPT is generally perceived as a credible, highly user-friendly academic tool with benefits, including enhanced academic performance, effective time management, and an increased ability to perform various educational tasks. Female students demonstrated greater trust in ChatGPT's reliability and effectiveness compared to their male counterparts, shaping future directions for the study on the influence of demographic factors on the perception of ChatGPT. The study also revealed concerns about ChatGPT's interference in critical thinking and academic integrity, over-reliance on ChatGPT as an academic tool, and ethical plagiarism-related issues. The study findings are specifically relevant for Saudi Arabia's educators and policymakers since AI integration into education aligns with the nation's Vision 2030 educational goals. With particular relevance for English language instruction in Saudi universities, recommendations include developing AI literacy programs and policies on ethical concerns. The study can be used as the basis for informed decision-making on adopting ChatGPT and other AI tools in higher education without compromising academic principles.