A Study of Complaint Strategies for EFL College Learners (A Study of Complaint Strategies for EFL College Learners )

Kim, Duk Young (김덕영)

A Study of Complaint Strategies for EFL College Learners

Modern English Education
Abbr : MEESO
2008, 9(2), pp.58-70
Publisher : The Modern English Education Society
Research Area : Humanities > English Language and Literature > English Language Teaching

Kim, Duk Young ¹

¹아세아연합신학대학교

Candidate

ABSTRACT

The purpose of this study is to investigate the pragmatic proficiency of complaint in certain situations. A discourse completion test (DCT) was administered to 35 Korean college learners enrolled in regular English courses. The results show that complaints are too direct in the EFL cultural context as produced by Korean speakers of English; sometimes these subjects’ complaints are actually realized through direct criticism. Most of students fail to demonstrate the high level of pragmatic competence, and they are not able to carry out strategies appropriate to the native speakers. Most learners feel uncomfortable in their attempts to produce appropriate utterances. The learners in EFL situations do not have the linguistic proficiency to attempt this strategy of complaint. The findings indicate that learners should be taught the appropriate use of pragmatic complaint proficiency.

KEYWORDS

pragmatic strategy/discourse completion test(DCT)/화용전략/담화완성시험

Citation status

* References for papers published after 2023 are currently being built.

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