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@article{ART002743540},
author={Lee， Jin-Young and KIM HWASOON},
title={Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients},
journal={Global Health and Nursing},
issn={2233-5560},
year={2021},
volume={11},
number={2},
pages={92-101},
doi={10.35144/ghn.2021.11.2.92}

TY - JOUR
AU - Lee， Jin-Young
AU - KIM HWASOON
TI - Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients
JO - Global Health and Nursing
PY - 2021
VL - 11
IS - 2
PB - Research Institute of Nursing Science
SP - 92
EP - 101
SN - 2233-5560
AB - Purpose: This study aimed to investigate the relationships between family members’ perception of nurses communication styles and family satisfaction. Methods: This study adopted a descriptive correlational design. Participants were 118 family members of intensive care unit (ICU) patients. The following data were collected using questionnaires: general characteristics of participant, nurses’ communication styles, and satisfaction of critically ill patients’ family members. Results: The mean±standard deviation scores for informative, affiliative, and authoritative communication styles were 4.33±0.65, 4.06±0.73, and 1.73±0.80, respectively. There were no significant differences as per critically ill patients’ characteristics. However, family members’ satisfaction differed significantly by age. Family satisfaction sub-dimension scores on satisfaction with decision-making (F=3.36, p=.021) and care (F=3.33, p=.022) were significantly higher among family members under 40 than those between 40 and 49 years. Correlation coefficients among major variables were statistically significant (r=-.25 to r=.81), particularly those of nurses’ informative and affiliative communication styles with family satisfaction were higher than moderate. Conclusion: Thus, these results indicate that nurses in ICU should communicate using informative and affiliative styles to improve the satisfaction among family members of critically ill patients. For this purpose, all medical staff, especially, nurses and physicians should be provided with appropriate communication styles practice and continuous education on interaction with family members of ICU patients.
KW - Nurses;Health Communication;Family nursing;Personal satisfaction
DO - 10.35144/ghn.2021.11.2.92
ER -

Lee， Jin-Young and KIM HWASOON. (2021). Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients. Global Health and Nursing, 11(2), 92-101.

Lee， Jin-Young and KIM HWASOON. 2021, "Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients", Global Health and Nursing, vol.11, no.2 pp.92-101. Available from: doi:10.35144/ghn.2021.11.2.92

Lee， Jin-Young, KIM HWASOON "Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients" Global Health and Nursing 11.2 pp.92-101 (2021) : 92.

Lee， Jin-Young, KIM HWASOON. Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients. 2021; 11(2), 92-101. Available from: doi:10.35144/ghn.2021.11.2.92

Lee， Jin-Young and KIM HWASOON. "Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients" Global Health and Nursing 11, no.2 (2021) : 92-101.doi: 10.35144/ghn.2021.11.2.92

Lee， Jin-Young; KIM HWASOON. Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients. Global Health and Nursing, 11(2), 92-101. doi: 10.35144/ghn.2021.11.2.92

Lee， Jin-Young; KIM HWASOON. Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients. Global Health and Nursing. 2021; 11(2) 92-101. doi: 10.35144/ghn.2021.11.2.92

Lee， Jin-Young, KIM HWASOON. Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients. 2021; 11(2), 92-101. Available from: doi:10.35144/ghn.2021.11.2.92

Lee， Jin-Young and KIM HWASOON. "Relationships between Perception of Nurses Communication Styles and Satisfaction among Family Members of Critically Ill Patients" Global Health and Nursing 11, no.2 (2021) : 92-101.doi: 10.35144/ghn.2021.11.2.92