@article{ART001944154},
author={유양 and Yang, Myunghee and Grace Ge-Soon Moon},
title={A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies},
journal={The Sociolinguistic Journal of Korea},
issn={1226-4822},
year={2014},
volume={22},
number={3},
pages={135-154}
TY - JOUR
AU - 유양
AU - Yang, Myunghee
AU - Grace Ge-Soon Moon
TI - A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies
JO - The Sociolinguistic Journal of Korea
PY - 2014
VL - 22
IS - 3
PB - The Sociolinguistic Society Of Korea
SP - 135
EP - 154
SN - 1226-4822
AB - The present study examines the use of the speech act of complaint in Korean by Chinese office workers in Korea, with particular focus on their use of high-level strategies. By looking at the differences in speech act between Korean-speaking Chinese office workers and native Korean office workers from a cross-cultural pragmatics perspective, the study aims to shed light on intercultural differences and explore their implications for Korean language education. High-level strategies in the speech act of complaint are broadly classified into direct, indirect, mixed, and silent strategies. By means of a discourse completion test (DCT), 50 Chinese office workers and 50 Korean office workers were surveyed with respect to their use of the complaint speech act. The results indicated that Chinese office workers tend to use more indirect strategies than their Korean counterparts and that Korean office workers use the silent strategy more often than Chinese workers. Significant results were also obtained by comparing the use of high-level strategies by the two subject groups according to variables such as social status, familiarity, age, gender, and employment period.
KW - speech act of complaint;cross-cultural pragmatics;Chinese learners of Korean;high-level strategies;discourse completion test
DO -
UR -
ER -
유양, Yang, Myunghee and Grace Ge-Soon Moon. (2014). A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies. The Sociolinguistic Journal of Korea, 22(3), 135-154.
유양, Yang, Myunghee and Grace Ge-Soon Moon. 2014, "A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies", The Sociolinguistic Journal of Korea, vol.22, no.3 pp.135-154.
유양, Yang, Myunghee, Grace Ge-Soon Moon "A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies" The Sociolinguistic Journal of Korea 22.3 pp.135-154 (2014) : 135.
유양, Yang, Myunghee, Grace Ge-Soon Moon. A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies. 2014; 22(3), 135-154.
유양, Yang, Myunghee and Grace Ge-Soon Moon. "A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies" The Sociolinguistic Journal of Korea 22, no.3 (2014) : 135-154.
유양; Yang, Myunghee; Grace Ge-Soon Moon. A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies. The Sociolinguistic Journal of Korea, 22(3), 135-154.
유양; Yang, Myunghee; Grace Ge-Soon Moon. A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies. The Sociolinguistic Journal of Korea. 2014; 22(3) 135-154.
유양, Yang, Myunghee, Grace Ge-Soon Moon. A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies. 2014; 22(3), 135-154.
유양, Yang, Myunghee and Grace Ge-Soon Moon. "A Study of the Complaint Speech Act by Chinese Office Workers in Korea: With Focus on High-Level Strategies" The Sociolinguistic Journal of Korea 22, no.3 (2014) : 135-154.
