@article{ART003251363},
author={Kim, Jiyeong},
title={A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s},
journal={The Sociolinguistic Journal of Korea},
issn={1226-4822},
year={2025},
volume={33},
number={3},
pages={107-137}
TY - JOUR
AU - Kim, Jiyeong
TI - A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s
JO - The Sociolinguistic Journal of Korea
PY - 2025
VL - 33
IS - 3
PB - The Sociolinguistic Society Of Korea
SP - 107
EP - 137
SN - 1226-4822
AB - This phenomenological and sociolinguistic study investigates current human perceptions of dialogue with generative artificial intelligence (AI), focusing on intellectual, emotional, and moral dimensions. Participants were female humanities and social sciences researchers in their thirties with extensive AI experience. Data were obtained through in-depth interviews based on real-time interaction with ChatGPT and analyzed using Moustakas’ (1994) framework. Results indicate that AI was construed as a strategic collaborator restructuring information into research insights and as a creative mediator integrating diverse resources to generate solutions in academic, professional, and interpersonal contexts. Trust in AI, however, remained conditional, reflecting recognition of its limited autonomy and restricted reliability in expert domains. Emotionally and morally, AI was consistently framed as a non-agentive, emotionally neutral entity. Its affective expressions were interpreted as imitations rather than authentic emotions, and interactions were evaluated through human-centered criteria of utility, risk, and safety. This study provides phenomenological insights into human–AI interaction, showing that humans primarily view AI as an instrumental tool bounded by efficiency and safety. Ultimately, it raises a fundamental question: what constitutes genuine interaction between humans and AI, establishing a basis for future ethical discourse and development.
KW - Human–AI interaction;ChatGPT;Phenomenological perspective;Sociolinguistic analysis;Conditional trust
DO -
UR -
ER -
Kim, Jiyeong. (2025). A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s. The Sociolinguistic Journal of Korea, 33(3), 107-137.
Kim, Jiyeong. 2025, "A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s", The Sociolinguistic Journal of Korea, vol.33, no.3 pp.107-137.
Kim, Jiyeong "A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s" The Sociolinguistic Journal of Korea 33.3 pp.107-137 (2025) : 107.
Kim, Jiyeong. A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s. 2025; 33(3), 107-137.
Kim, Jiyeong. "A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s" The Sociolinguistic Journal of Korea 33, no.3 (2025) : 107-137.
Kim, Jiyeong. A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s. The Sociolinguistic Journal of Korea, 33(3), 107-137.
Kim, Jiyeong. A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s. The Sociolinguistic Journal of Korea. 2025; 33(3) 107-137.
Kim, Jiyeong. A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s. 2025; 33(3), 107-137.
Kim, Jiyeong. "A phenomenological study of generative AI–human communication: The ChatGPT experience of a female researcher in her 30s" The Sociolinguistic Journal of Korea 33, no.3 (2025) : 107-137.
