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@article{ART002223689},
author={Kyung Sook Joo},
title={A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea},
journal={Crisisonomy},
issn={2466-1198},
year={2017},
volume={13},
number={4},
pages={45-54},
doi={10.14251/crisisonomy.2017.13.4.45}

TY - JOUR
AU - Kyung Sook Joo
TI - A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea
JO - Crisisonomy
PY - 2017
VL - 13
IS - 4
PB - Crisis and Emergency Management: Theory and Praxis
SP - 45
EP - 54
SN - 2466-1198
AB - The purpose of this study was to examine the relationship between emotional labor and organizational commitment of firefighters, which could provide guidance on monitoring emotional labor and improving organizational commitment among firefighters in Korea. As for firefighters on desk duty, the higher the emotional dissonance factor provoking psychological tension and emotional exhaustion, the lower the organizational commitment. In case of on-site firefighters, the higher the frequency of self-regulations, the lower the organizational commitment. There has been much research on the emotional labor of public officials, there has been very few research on the emotional labor of firefighters. This study has proven a theoretical negative association between the emotional labor of firefighters and their organizational commitment. Policy implications include that the psychological healing of firefighters involved in emotional labor should be provided to improve their organizational commitment.
KW - emotional labor;organizational commitment;firefighter
DO - 10.14251/crisisonomy.2017.13.4.45
ER -

Kyung Sook Joo. (2017). A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea. Crisisonomy, 13(4), 45-54.

Kyung Sook Joo. 2017, "A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea", Crisisonomy, vol.13, no.4 pp.45-54. Available from: doi:10.14251/crisisonomy.2017.13.4.45

Kyung Sook Joo "A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea" Crisisonomy 13.4 pp.45-54 (2017) : 45.

Kyung Sook Joo. A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea. 2017; 13(4), 45-54. Available from: doi:10.14251/crisisonomy.2017.13.4.45

Kyung Sook Joo. "A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea" Crisisonomy 13, no.4 (2017) : 45-54.doi: 10.14251/crisisonomy.2017.13.4.45

Kyung Sook Joo. A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea. Crisisonomy, 13(4), 45-54. doi: 10.14251/crisisonomy.2017.13.4.45

Kyung Sook Joo. A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea. Crisisonomy. 2017; 13(4) 45-54. doi: 10.14251/crisisonomy.2017.13.4.45

Kyung Sook Joo. A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea. 2017; 13(4), 45-54. Available from: doi:10.14251/crisisonomy.2017.13.4.45

Kyung Sook Joo. "A Study on Emotional Labor and Organizational Commitment among Firefighters in Korea" Crisisonomy 13, no.4 (2017) : 45-54.doi: 10.14251/crisisonomy.2017.13.4.45