@article{ART002309437},
author={Lee, Seoyoung},
title={A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -},
journal={Crisisonomy},
issn={2466-1198},
year={2017},
volume={13},
number={12},
pages={33-49},
doi={10.14251/crisisonomy.2017.13.12.33}
TY - JOUR
AU - Lee, Seoyoung
TI - A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -
JO - Crisisonomy
PY - 2017
VL - 13
IS - 12
PB - Crisis and Emergency Management: Theory and Praxis
SP - 33
EP - 49
SN - 2466-1198
AB - The purpose of this study was to investigate the ombudsman’s role in the senior welfare facilities in Korea using case studies. Ombudsman acts as a facilitator who helps services from a human rights point of view and as a guardian against human rights against human rights violations by facility users. The detailed interview with ombudsmen in those facilities identified the specific roles of ombudsman as (1) gathering complaints about facility operations, (2) providing and sharing information required for improving services of participating facilities, (3) checking services provided by facilities, (4) inspecting environment where services are provided, (4) rectifying ways of providing inappropriate services, (5) raising the awareness of workers at facilities, and (6) ensuring abuse prevention for people using facilities (human rights abuse). These roles should be clearly described in the development plan for ombudsman activities in elderly protection agencies.
KW - elder protection agency;ombudsman’s role;elder abuse prevention
DO - 10.14251/crisisonomy.2017.13.12.33
ER -
Lee, Seoyoung. (2017). A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -. Crisisonomy, 13(12), 33-49.
Lee, Seoyoung. 2017, "A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -", Crisisonomy, vol.13, no.12 pp.33-49. Available from: doi:10.14251/crisisonomy.2017.13.12.33
Lee, Seoyoung "A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -" Crisisonomy 13.12 pp.33-49 (2017) : 33.
Lee, Seoyoung. A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -. 2017; 13(12), 33-49. Available from: doi:10.14251/crisisonomy.2017.13.12.33
Lee, Seoyoung. "A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -" Crisisonomy 13, no.12 (2017) : 33-49.doi: 10.14251/crisisonomy.2017.13.12.33
Lee, Seoyoung. A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -. Crisisonomy, 13(12), 33-49. doi: 10.14251/crisisonomy.2017.13.12.33
Lee, Seoyoung. A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -. Crisisonomy. 2017; 13(12) 33-49. doi: 10.14251/crisisonomy.2017.13.12.33
Lee, Seoyoung. A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -. 2017; 13(12), 33-49. Available from: doi:10.14251/crisisonomy.2017.13.12.33
Lee, Seoyoung. "A Study on the Role of Ombudsman in Senior Welfare Facilities - Focusing on the Ombudsman’s Activities in Elderly Protection Agencies -" Crisisonomy 13, no.12 (2017) : 33-49.doi: 10.14251/crisisonomy.2017.13.12.33
