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A Plan of Promoting Citizen Participation for Preemptive Crisis Management - Focusing on the Portal Services -

  • Crisisonomy
  • Abbr : KRCEM
  • 2017, 13(12), pp.51-61
  • DOI : 10.14251/crisisonomy.2017.13.12.51
  • Publisher : Crisis and Emergency Management: Theory and Praxis
  • Research Area : Social Science > Public Policy > Public Policy in general
  • Received : December 6, 2017
  • Accepted : December 13, 2017
  • Published : December 31, 2017

CHO MIN SANG 1 Won Ki Kim 2

1백석대학교
2동서대학교

Accredited

ABSTRACT

Despite various efforts of relevant agencies to ensure the safety of citizens, new crises and threats are constantly emerging. The purpose of this study is to establish the viewpoint of crisis management on citizen participation and to explore ways to activate it. In order to manage the crisis, central government, local government, and related organizations have established various means to engage citizens. However, it is difficult to have them participate due to lack of publicity, access and utilization of system. The recommendations to activate citizen participation for preemptive crisis management include the followings. First, it is necessary to improve the system to enhance citizens' accessibility. Second, service provision should be based on citizen needs. Third, the contents of real-time participation should be developed for conflict management. Fourth, the citizen participation culture should be spread and the system should be actively promoted.

Citation status

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