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Work Experience of Child Protective Service Counselors with less than 3 Years of Experience

  • Crisisonomy
  • Abbr : KRCEM
  • 2018, 14(9), pp.55-70
  • DOI : 10.14251/crisisonomy.2018.14.9.55
  • Publisher : Crisis and Emergency Management: Theory and Praxis
  • Research Area : Social Science > Public Policy > Public Policy in general
  • Received : August 20, 2018
  • Accepted : September 20, 2018
  • Published : September 30, 2018

Kim Hye Sun 1

1강원대학교

Accredited

ABSTRACT

This study interviewed 11 counselors who has been working less than 3 years at a regional child protective service center from June to September 2017 to understand their work experiences, and analyzed the interview contents using the Colaizzi method, one of the phenomenological methods. All of the counselors were college graduates majoring in social welfare and had the first-grade social worker license. The study found 74 statements, 31 theme clusters, and 7 categories such as ‘prior to joining, I was confident in counseling for abused children’, ‘I am overexposed to all abuses’, ‘I live in tension’, ‘people around me are uncooperative’, ‘my personal life is tangled with life as counselor’, ‘my past, present and future are shaking’, and ‘I try to breathe under the water’. Based on these results, this study suggested practical policy plans on how to support counselors working in child protective services.

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