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Structural Relationship among Social Capital, Knowledge Sharing, and Service Performance in the Fire Administration

  • Crisisonomy
  • Abbr : KRCEM
  • 2019, 15(9), pp.61-77
  • DOI : 10.14251/crisisonomy.2019.15.9.61
  • Publisher : Crisis and Emergency Management: Theory and Praxis
  • Research Area : Social Science > Public Policy > Public Policy in general
  • Received : July 30, 2019
  • Accepted : August 26, 2019
  • Published : September 30, 2019

AHN, Sung-soo 1 Seogyong Kim 2

1창원대학교
2부산대학교

Accredited

ABSTRACT

The purpose of this study is to investigate the effect of social capital on knowledge sharing and the effect of knowledge sharing on the service performance of fire service administration. The structural relationship among those variables were analyzed based on the data collected from fire service officers in Gyeongnam province in South Korea. This study categorized social capital into three dimensions: structural, cognitive and relational. The results of this study are as follows. Both structural social capital and cognitive social capital have a statistically significant effect on information sharing, while the effect of relational social capital is not significant. This finding implies that, the higher level of understanding of common goal, vision sharing and organizational sharing culture among members, the more information sharing among members is promoted. However, relational social capital does not increase information sharing among members. It is also confirmed that fire service performance can be improved when information sharing is maximized by facilitating structural social capital. Further studies should address temporal patterns of their service performance and different effects by different organizational culture.

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